# How to test a Journey using Email channel?

## 1. Test the visualization of a Template

Use **Test** button in Email Template & Customer Journey:

### a. Email Template

* Go to Email Template app -> Choose the template you want to test

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcSxJyOgydJGoL2DN6HWyrsgn92VgMVmwEZiruNp_eiT2txorenjV7b5go2t61SdG6WRzIszaZc5pVbOKKayG2bonA6mBX-fe0HFxIqkLD-qQz8JccWBaaYQu3O9TP7yTPBEc1XjpTAG9tCGSKMJANf_yhF?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

* Click **Test** button

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfjVEhn9-eWmrawCpaQwGslWbGwcxy5sqBu_OBFPwiDCdhpclyi5eSJyWkexSpBMCptlqHEH8zNicMDUt3ymjyQhWbJ8kszHEBbWHY64ZxBs4blOz3sx6GiNPp_FOG1_AqGkobUk-xpfJsFhTVXhxlF6TdA?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

* Fill the necessary information -> Click **SEND TEST**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfZXOH6DeafA3zJWiHxlCyS3DMeNciidUwG0JY71tZWOkxcL_SOEvr5xh9LQzY4r97tFYDKS0oZd7QZLbxuNR6tHw0uH-1LWt6b9MmVXqoh3OpW_ENtm7WdGPOVruHYl_ftDXJ-utY6BOkbFi5v77aB5iA?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

### b. Customer Journeys

* Go to **Marketing** -> Choose **Email** channel -> Choose the journey you want to test

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfuo0Ja4CWuadRdxVCJmcfrawosYTK2mFS2Pv1RIvI5-rVqCqpv1aovWW_lfcR9X7u6wy6aW6-x0hFtXoUTlyFZ00dA1O0thpCrWuXVMcy8zqUlrXifGrPVYLHLCCKYylWIvTiNpz4ZRzQOUmwHj0yNJqxR?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXevxZhqW55W9WXRIeVm2OMcdKzSgoaVIqlJ-P70pzAzkkoUOYQeWfO2T8mH5hK_stBa2W-NzHP1Ycq8mttrXcj5wff0TkD0Ot5PqPT1IQJkilGwAziDL03u7S21PGk9a3ov_yvFrNFfeZ-bwLcG-yKBKc8v?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

* Choose Destination node -> Go to step 2: Compose -> Click **Edit**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfF1hetbEDWVC_zBX2LeOGhYShVWn1s7EI8PbwNq0YWppT3eG9u8AO6yC6RHYcVRUQa3u9LRAFKd0DhbOTtKAEljgYb5NZcuJg3ylCYMpvwQQcU8BKSiLXqk0tfVv21QeYKXGQKGlDKWDfESYgPsNfqNSJQ?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

* Click **Test** button

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfjVEhn9-eWmrawCpaQwGslWbGwcxy5sqBu_OBFPwiDCdhpclyi5eSJyWkexSpBMCptlqHEH8zNicMDUt3ymjyQhWbJ8kszHEBbWHY64ZxBs4blOz3sx6GiNPp_FOG1_AqGkobUk-xpfJsFhTVXhxlF6TdA?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

* Fill the necessary information -> Click **SEND TEST**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe587RhE24t3w_UkzSvNkZToXUXeyD54XaXOd51qsFstoDdcsxyI_udWSlQRFOaxvWckjDPtRT6rhlSKBMyz0t5Y26c1Ua_JuH5hzxdrKJmhPjdWYZcyJsZWBxoh1aiwSNk2OMBpGmFKR7d0BD-mTGTi6A?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

<mark style="background-color:red;">NOTE: When testing the Template, you can input any email address you want</mark>

## 2. Test the Journey

There are two ways to test the journey:

### a. Change the audience in Trigger Node

* In the Journey you want to test, choose Trigger node&#x20;

-> Change the schedule of the Journey to:&#x20;

* Trigger Journey: Once
* Trigger Time: Right after the journey activated

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXd5VKrAYKxY0WBtaBxtaU0YXGqFB2qdKr1GHRQPqFtEWSLVMikKhrnDywtOHlfXXLpP_d6ihP8C6x6LVIob9d3jdzRjQ6ndy93rUqk4q7Z9WUccbZ6EX1EWOEvNWi4b5f3-Nl4D3b2hMKrYfM_A6JbyH4E?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

-> Choose the specific customers who will receive the email

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe3hO73EWl51s2y44CY0OY91hN1kSb1d2qYRC1rxXdnWQdsNc7mqrZ7NmZwAqjLomLM2BSgPYrb1YcuEcW71wUXXsOKSvu1QaQ_hcPX9CGnPqAVJOxYAWph2AXXTDmHm_GC5nj85O6yTc3JzQl9GWdbF06S?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

* Save & Activate the journey

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeVWlzZ6I8_ik3IqnzOxH8rIfdU4kt7bgai837YfxM3tfb8NoF18aMSYNoRMkdCP6o1XkMuIABPgC1OxwwT7sxT7YaCAN_bwx6tjVzEG2tgxoWrsv-Mz1qurC4d01CrOtrVlAzYl-XlZlHnmjpJDiW8U0av?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

### b. Use "Quick Test" in Destination node

* Choose "Destination node" --> Select Step 2: Compose --> Click "Quick Test"

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdNrE2SrwMfC13aS1pt9WN22KZ0LYIon8in0FAv5qqMPQAyrAYs1WTikeigdhyOIKQ0mkaacTvt1xR9-87OyE5CpOaZgWpKFWIIkEZ97xKz-Fz94Jn9SreOiqfn1GJVtjS8J8JJ_BLHYslf0sFLNJWbCX4?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

* Select the audiences who will receive the message --> Click "RUN TEST"

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXchhiBN8kYUJrhpkuy0ibKdu2HsiH5cVdK0jRONvPVI5gjTNmHmAMfsly2uDVdTd-z1Z19rdAxwy52rP7F6uOA8-strk0n7R03kkDqg3S366m2lTF54qVtLJQ-cPh04HqhR3GhbhY8Ji05BhbMixske5vtN?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

<mark style="background-color:red;">**NOTE**</mark><mark style="background-color:red;">:</mark>&#x20;

* <mark style="background-color:red;">The list of audience here depends on the type of audiences selected in the Trigger node</mark>

<mark style="background-color:red;">-->  Eg: Trigger node (Customers) --> "Quick test" audience list (Customers)</mark>

* <mark style="background-color:red;">If you want to use your email to test the journey, your information MUST exists in the BO Visitor/Customer selected in Trigger node</mark>

## 3. Check the test results

### a. Open your mailbox to see if emails were sent or not

### b. Go to Schedule History tab of the Journey

* Each Schedule ID represent a time the Journey run. Click the ID to see further information

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcTDhjtZAGJxtHSInLx7zmULPnOQ01xOGkeGWSZdbS2Yn0W7VQVXVGZuGwAoslGZ7RNpUGs9ElSJImVZHlN9Fk4zs_Rb8L9VjYLiwXcQR-beeHYJbS20Rr0asBD0OfSFrWeToPW6YqGIMBSDDX2Zs-jFAg?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

* After click on the Schedule ID --> Select *Detail* tab&#x20;

Each Process ID represent an email address received the email. Click the ID to see detail

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe-sBUnCVGg4qe0ivk1lOHe48OyYiYmvndR8Z7TNYpkdNY0qCQOXuuDnDanOC_xXIfSNHkvmafiOQlDHTax8DWVY8qB7_6cUWX99OY8-wXp-7EURsn1R-mVyGDc6Y8jos38U_md9pnfEagdq4JCWxITSXQ?key=jqlrLHcQRq84j2mU-bHqrw" alt=""><figcaption></figcaption></figure>

* Click the destination node if you want to know the email address of receiver

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FLShwZgQ1zDaEvxJA6CaA%2F2024-09-09_16-30-46.png?alt=media&#x26;token=b4914761-30b1-4d56-9de4-b2fb3fc7cb76" alt=""><figcaption></figcaption></figure>