How to test a Journey using Email channel?
There are several ways to check whether the journey would deliver emails properly or not. You could choose any of it to do.
Last updated
There are several ways to check whether the journey would deliver emails properly or not. You could choose any of it to do.
Last updated
Use Test button in Email Template & Customer Journey:
Go to Email Template app -> Choose the template you want to test
Click Test button
Fill the necessary information -> Click SEND TEST
Go to Marketing -> Choose Email channel -> Choose the journey you want to test
Choose Destination node -> Go to step 2: Compose -> Click Edit
Click Test button
Fill the necessary information -> Click SEND TEST
NOTE: When testing the Template, you can input any email address you want
There are two ways to test the journey:
In the Journey you want to test, choose Trigger node
-> Change the schedule of the Journey to:
Trigger Journey: Once
Trigger Time: Right after the journey activated
-> Choose the specific customers who will receive the email
Save & Activate the journey
Choose "Destination node" --> Select Step 2: Compose --> Click "Quick Test"
Select the audiences who will receive the message --> Click "RUN TEST"
NOTE:
The list of audience here depends on the type of audiences selected in the Trigger node
--> Eg: Trigger node (Customers) --> "Quick test" audience list (Customers)
If you want to use your email to test the journey, your information MUST exists in the BO Visitor/Customer selected in Trigger node
Each Schedule ID represent a time the Journey run. Click the ID to see further information
After click on the Schedule ID --> Select Detail tab
Each Process ID represent an email address received the email. Click the ID to see detail
Click the destination node if you want to know the email address of receiver
