How to send Telegram message in CDP 365?
Last updated
Last updated
Destination Name
Description
The configuration of the Telegram destination has required these fields:
Step 1: Navigate to your Telegram account and search the 'BotFather' account. The Bot provides your Access Token.
Step 2: Chat the '/start' keyword to start your conversation getting the Access Token with the Bot.
Step 3: Chat the '/newbot' keyword to create your new bot that has a unique Access Token.
Step 4: Name your bot with a not existing name.
Step 5: Get your Access Token.
Customer ID is the Telegram ID of a user who has chatted with your newly created bot.
Note: This Customer ID is different from the Customer ID existing in CDP 365.
Frequency Capping
Frequency Capping settings allows users to limit the times an audiences receiving an email
Ignore duplicate messages for the scheduled journey
One audience just receive one email in an iteration of journey schedule
Limit frequency for the journey (3 months duration)
Limit allocation frequency to 1 audience in a journey for 3 months
(Ex: 2 times/person)
Limit frequency for destination
Limit allocation frequency to 1 audience per unit of time (hour, day, etc.)
(Ex: 3 times/month, 1 times/day)
Delivered rate
Delivered rate setting allows users to limit the number of email sent per second
As fast as possible
The maximum number of email sent per second will depend on the system possibility.
Limit send rate {x} time(s) per second
The number of email sent per second will be set by user.
(Ex: The value you set is 100. That means only 100 emails will be sent in 1 second)
We have 2 channels that supporting to send Telegram messages:
Telegram
Orchestration
Choose the method to design the message
Select the Telegram destination that you have created in Step 1
Fill out the necessary information.
Click Save to save the Journey
Click Activate to start running the Journey and sending Telegram messages to customers
NOTE: You can add another language if you want by clicking
Click to add Destination node -> Choose Telegram
