How to send Telegram message in CDP 365?

STEP 1 - Create Telegram destination

NOTE: You can add another language if you want by clicking

The configuration of the Telegram destination has required these fields:

Step 1: Navigate to your Telegram account and search the 'BotFather' account. The Bot provides your Access Token.
Step 2: Chat the '/start' keyword to start your conversation getting the Access Token with the Bot.
Step 3: Chat the '/newbot' keyword to create your new bot that has a unique Access Token.
Step 4: Name your bot with a not existing name.
Step 5: Get your Access Token.

Customer ID is the Telegram ID of a user who has chatted with your newly created bot.

Note: This Customer ID is different from the Customer ID existing in CDP 365.

Frequency Capping

Frequency Capping settings allows users to limit the times an audiences receiving an email

Option	Description
Ignore duplicate messages for the scheduled journey	One audience just receive one email in an iteration of journey schedule
Limit frequency for the journey (3 months duration)	Limit allocation frequency to 1 audience in a journey for 3 months (Ex: 2 times/person)
Limit frequency for destination	Limit allocation frequency to 1 audience per unit of time (hour, day, etc.) (Ex: 3 times/month, 1 times/day)

Option

Description

Ignore duplicate messages for the scheduled journey

One audience just receive one email in an iteration of journey schedule

Limit frequency for the journey (3 months duration)

Limit allocation frequency to 1 audience in a journey for 3 months

(Ex: 2 times/person)

Limit frequency for destination

Limit allocation frequency to 1 audience per unit of time (hour, day, etc.)

(Ex: 3 times/month, 1 times/day)

Delivered rate

Delivered rate setting allows users to limit the number of email sent per second

Option	Description
As fast as possible	The maximum number of email sent per second will depend on the system possibility.
Limit send rate {x} time(s) per second	The number of email sent per second will be set by user. (Ex: The value you set is 100. That means only 100 emails will be sent in 1 second)

Option

Description

As fast as possible

The maximum number of email sent per second will depend on the system possibility.

Limit send rate {x} time(s) per second

The number of email sent per second will be set by user.

(Ex: The value you set is 100. That means only 100 emails will be sent in 1 second)