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  • CDP 365 INTRODUCTION
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      • How do I set up an advertising SMS campaign using the SMS FPT destination?
      • Strengthening User Identity Verification with OTP Authentication
      • How to use Line Message Templates?
      • How to set up a Webhook Journey
      • How to set up a campaign using SMS channel
      • How to setup a campaign using App Notification channel?
      • How to configure a smart inbox campaign? (In Progress...)
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      • How to send messages using OneWay SMS destination?
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      • How to test a Journey using Email channel?
      • How to send marketing email using Mailgun Destination?
      • How to send marketing SMS using One Way SMS Destination?
      • How to create Web Personalization using Media JSON in CDP 365?
      • How to create an Email Customer Journey?
      • How to create a Web personalization journey?
      • How to create a "Trello Card" using CDP 365
      • How to display template on website using CDP 365
      • Initialize customer after submitting form
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      • How to send "SMS Yondu" using CDP 365
      • How to send mail from email upload?
      • How to send "Zalo Notification Service" using CDP 365
      • How to send message using "FB Messenger" in CDP
      • How to Send SMS using "Klasik SMS" in CDP 365
      • How to push notification "Firebase Cloud Messaging" using CDP 365
      • How to Send email using "Amazon SES" in CDP 365
      • How to define zone in website for improve web personalize performance
      • How to Send "Viber Yondu" using CDP 365
      • How to send "Infobip Viber" using CDP 365
      • How to send "eSMS Viber" using CDP 365
      • How to create a new "Display Zone"
      • How to Send SMS using "Telerivet SMS" in CDP 365
      • How to push notification using "Onesignal (App Push)" in CDP 365
      • How to push notification using Antsomi Web Push in CDP 365?
      • How to Send email using "SendGrid" in CDP 365
      • How to send email using "Mailjet" in CDP 365?
      • How to send WhatsApp message in CDP 365?
      • How to send Telegram message in CDP 365?
      • How to track click metric of OneSignal App Push
      • How to send Ticket from CDP 365 to Antbuddy?
    • Insights
      • How to create "Report" with “Journey performance” data source?
      • How to create a new "Data sources"?
    • Dataflows
      • How can I export data from CDP 365 to Google Sheets?
      • Collect data from TikTok Form to CDP 365
      • How to create a Segment Data Source
      • How to create a report from multiple data sources?
      • How to send messages using "Facebook Messenger" in CDP 365
      • How to create a new Google Analytics data source?
      • How to create Facebook Ads data source?
      • How to create Google Ads data source?
      • How to create a "Destination Channel" in "Dataflows"?
      • Set up Dataflows to push data to a Business Object in CDP 365
      • Set up Dataflows to push data to Google and Facebook Audiences
      • How to upload segment data into Google Ad Manager (GAM) 360 using Dataflow?
    • Portal Settings
      • How to set up two-step authentication?
Powered by GitBook
On this page
  • 1. Log in to CDP 365. Hover your mouse over Settings. Choose Channel Integration.
  • 2. Click + button and select Email
  • 3. Select Destination catalog: SendGrid
  • 4. Fill in the necessary information for the destination
  • How to create "API Key" on "SendGrid"
  • How to create an Unsubscribe Group
  • 5. Save to finish creating the SendGrid destination
  • 6. Sending email using SendGrid via Customer Journey

Was this helpful?

  1. Use cases
  2. Marketing Hub

How to Send email using "SendGrid" in CDP 365

PreviousHow to push notification using Antsomi Web Push in CDP 365?NextHow to send email using "Mailjet" in CDP 365?

Last updated 9 months ago

Was this helpful?

1. Log in to CDP 365. Hover your mouse over Settings. Choose Channel Integration.

2. Click + button and select Email

3. Select Destination catalog: SendGrid

4. Fill in the necessary information for the destination

Field
Description

To Email

Email recipients.

CC Email

Use to send an email to many people same time

API Key

From Email Name

Sender name

From Email Address

Email that you use to send to customers

Unsubscribe Group Id

How to create "API Key" on "SendGrid"

1. Login SendGrid system

2. Navigate to Settings on the left navigation bar, and then select API Keys.

3. Click Create API Key.

4. Give your API key a name and select Full Access, Restricted Access, or Billing Access.

5. Click Create & View button.

6. After successfully creating, copy your API key somewhere safe. For security reasons, do not put it directly in your code, or commit it somewhere public like GitHub.

How to create an Unsubscribe Group

Allow customers to opt-out of specific types of emails you send.

1. Login SendGrid system

2. Navigate to Marketing on the left navigation bar, and then select Unsubscribe Group

3. Click Create new Group button

4. Fill in the Group name and description

5. After successfully creating, you must upload or manual add data for Unsubscribe Group

6. Get Unsubscribe Group Id

5. Save to finish creating the SendGrid destination

6. Sending email using SendGrid via Customer Journey

Log into CDP 365 system. Hover your mouse over Marketing and go to All Channels menu.

We have 2 channels that supporting to send:

  • Email

  • Orchestration

Click + button to Create Journey, add Destination node and select SendGrid destination

Select the SendGrid destination that you have created before

Fill out necessary information

  • Variant Name: The name of Variant. This field is required.

  • Subject: title of Email. This field is required.

  • Preheader: overview of email. This field is optional. If there is no value, the default will show the content of the email in the preheader position.

  • Select email template: Can select from gallery or you template. Hover on template and click Use template to select.

Click the Save button to finish setting up journey

After finishing the setting of the Journey, we can activate and send email to customer.

You can click icon to add Personalization

API key that you created on SendGrid
ID of Unsubcribe Group that you create on SendGrid (optional)