How to send "eSMS Viber" using CDP 365
Last updated
Last updated
Choose destination catalog: eSMS Viber
Destination Name
Description
The configuration of the eSMS Viber destination is required these fields:
API Key, Secret Key, and Brand Name are the information that you registered with Vihat. So please go to your Vihat account to get the information.
Country Code
Its the country code of the receiver's phone number which can be formatted 84 for the Vietnam country code.
Note:
No "+" before the code, for example, +84. If there is +84, the destination is wrong, and can not send the message.
Only one country code for a destination.
Limit by 255 characters.
Phone Number
The phone number of receivers that you can use data available in CDP 365 to set the configuration of the receiver.
Note:
Limit by 150 characters.
Personalization type: Visitor/Customer Attribute
Personalization attribute: List of attributes in Visitor/customer that you selected before
Default value: The default phone number that will be used if a customer does not have a phone number.
Example: The receiver phone number is the phone number in the Visitor Business Object. Note: You should add personalization so your receiver's phone number could be dynamic in the journey. If not, the journey could only send Viber messages to the phone number you put in here.
For the general setting, please check here!
We have 2 channels that supporting to send Viber:
Viber
Journey Orchestration
In this example, let's choose Orchestration journey.
Choose the method to design the Viber message
Select the eSMS Viber destination that you have created in Step 1 and fill out the necessary information
Click Save to save the Journey.
Then click Activate to start running the Journey and sending Viber messages to journey targeted audience.
NOTE: You can add another language if you want by clicking
You click the icon to add Personalization.
Click to add Destination node, choose eSMS Viber
