How to send "Infobip Viber" using CDP 365
STEP 1: Create the 'Infobip Viber' destination
1. Log in to CDP 365. Hover your mouse over Settings. Choose Channel Integration.
2. Click the 
button and select Viber
button and select Viber
Select Infobip Viber in the Destination Catalog
3. Fill in the necessary information for the destination
General Information
Destination Name
Description
NOTE: You can add another language if you want by clicking 
Configure fields
The configuration of the Infobip Viber destination is required these fields:
API Key
The key is provided by Infobip for your Infobip Viber account.
To get the API Key, please follow these steps
Step 1: Go to your Infobip account, find the API Keys app at the DEVELOPER TOOLS
Step 2: Copy the API Key
Step 3: Paste it to the API Key in the Configure field
Base URL
To get the Base URL, go to your Infobip account
Step 1: Go to the Developers tab, copy the API Base URL
Step 2: Paste the Base URL in the Configure fields
NOTE: You have to add "https://" before the API Base URL after pasting it, for example, https://jdv4xv.api.infobip.com.
Country Code
Its the country code of the receiver's phone number which can be formatted as 84 for the Vietnam country code.
NOTE:
No "+" before the code, for example, +84. If there is +84, the destination is wrong and can not send the message.
Only one country code for a destination.
Limit by 255 characters.
Phone number
The phone number of receivers that you can use data available in CDP 365 to set the configuration of the receiver.
NOTE:
Limit by 150 characters.
You click the 
icon to add Personalization.
Personalization type: Visitor/Customer Attribute
Personalization attribute: List of attributes in Visitor/customer that you selected before
Default value: The default phone number that will be used if a customer does not have a phone number.
Example: The receiver phone number is the phone number in the Visitor Business Object. NOTE: You should add personalization so your receiver's phone number could be dynamic in the journey. If not, the journey could only send Viber messages to the phone number you put in here.
Sender Name
You input the Name that will be shown in the Viber message.
General Setting
For the general setting, please check here!
STEP 2: Create a Customer Journey
1. Hover your mouse over Marketing and go to All Channels menu.
2. Choose a Channel
We have 2 channels that supporting to send Viber:
Viber
Orchestration
3. Click 
to create a Journey
to create a Journey
4. Add and configure Destination node
Click
to add Destination node, choose Infobip Viber
Choose the method to design the Viber message
Select a "Infobip Viber" destination that you have created in Step 1
Fill out the necessary information
Notes: If you input the Button Title, the Landing Page is required to fill.
5. Save and activate the Journey
Click Save to save the Journey.
After that, click Activate to start running the Journey and sending Viber messages to journey targeted audience.
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