SMS
This article provides you the meaning of Configure fields for each SMS destination.
Last updated
Was this helpful?
This article provides you the meaning of Configure fields for each SMS destination.
Last updated
Was this helpful?
Basically, to send SMS to your audience, you have to create a Destination and then create a Customer Journey (). Each destination has its unique required set of fields that needed to filled correctly in order to be authenticated.
FPT's SMS Brandname service allows businesses to send personalized messages to their customers using the company’s registered brand name as the sender, instead of a generic phone number. This enhances brand recognition and credibility, helping businesses build trust and maintain a professional image in customer communications.
There are two types of SMS services: Customer Service SMS and Advertising SMS
Customer Service SMS focuses on delivering essential, personalized updates, notifications, and support to customers.
Advertising SMS is designed for marketing and promotional purposes, helping to engage current customers and attract new users.
To use this destination, please provide the following information:
Client ID
The unique identifier provided by the FPT vendor
Client secret key
The secret key associated with your Client ID, provided by the vendor
Brand name
The name of your brand registered with the vendor
Receiver phone number
The field containing the customer’s phone number
Username
Account Name Registered Service Provider
Password
The password of the account registered with the service provider
Prefix id
Service number is the number that INCOM owns: 6x89, 996, 997, 998, 19001255, .. is the Brandname of the registered customer if sending customer service
Command code
Service code
Country Code (Ex: 84)
Area code for the country
Phone number
Phone number of the SMS recipient
Source
ID of the customer who has registered for the service
Destination
The recipient's phone number.
API Key
A piece of code that needs to be passed to verify the right to use the API
Sub Account ID
Username
Account Name registered for the service
Password
Password of the account registered for the service
Brand name
Trademark name registered with service provider
Phone number
Phone number of the SMS recipient
Token
A piece of code that needs to be passed to verify the right to use the API
Phone Number
Phone number of the SMS recipient
Brand Name
Brand name registered with service provider
Type
Type of message to send (1: Customer care, 6: SMSOrder)
API Key
Secret Key
It is provided by eSMS provider, you can also find it with API Key.
Brand Name
Brand name registered with service provider
Phone number
For this destination, you are able to send Broadcast message - a type of message that are sent to a large number of audience.
To do so, locate Delivery Interval Setting and check on the option "Enable Broadcast" and determine the quantity of audience who will receive the message in one time.
Username
Account Name registered for the service
Password
Password of the account registered for the service
Brand name
Brand name registered with service provider
Phone number
Phone number of the SMS recipient
Username
Account Name registered with service provider
Password
Password of the account registered for the service
Brand name
Brand name registered with service provider
Phone number
Phone number of the SMS recipient
API Key
API key that SMS Infobip provided you
Base URL
Facility that helps the platform identify the originator of each API request
Brand Name
Brand name registered with infobip
Phone number
Phone number of the SMS recipient
Username
The name that you use when accessing the system
Password
A secret word or phrase that must be used to gain admission to the system
Brand name
Registered brand name
Share Key
Used to create a piece of code to ensure that the request of the partner needs to be sent
Phone number
Phone number of the SMS recipient
Country Code
Area code for the country
API Key
API key that you generated on Telerivet SMS. How to get the API Key
Project ID
Project ID corresponding to your API key. How to get the Project ID
Phone Number
Phone number of the SMS recipient
API Key
API key that Klasik SMS provided you
Country Code (Ex: 84)
Area code for the country
Phone Number
Phone number of the SMS recipient
Brandname
Trademark name registered with service provider
Username
Account Name registered for the service
Password
Password of the account registered for the service
Phone number
Phone number of the SMS recipient
A piece of code that needs to be passed to verify the right to use the API. To take this key, go to your eSMS account and choose "Quản lí API"
The receiver's phone number. (For best usage, you should choose personalization so that SMS could be sent to your customer via Customer Journeys )
You can click theicon to add Personalization
You can clickto add Personalization
