How to set up a Webhook Journey
In order to use webhook to engage your audience, please follow the instructions below:
Last updated
In order to use webhook to engage your audience, please follow the instructions below:
Last updated
Webhook destination will later be used in Customer Journeys, where you can configure the content and the targeted audience.
Webhook destination will later be used in Customer Journeys, where you could configure the content and the targeted audience.
Please follow these step:
General Information
| Field's name | Description |
|---|---|
Destination Name | Name your destination as you want |
Description | Describe this destination. Usually, it would be the objective of this destination |
Destination Catalog | Choose a catalog |
Method | It is "Push" automatically |
Configure fields
Depending on the selected category, a list of corresponding configuration fields will be displayed.
Frequency Capping
Frequency Capping settings allows users to limit the times an audiences receiving a marketing message.
| Option | Description |
|---|---|
Ignore duplicate messages for the scheduled journey | One audience just receive one message in an iteration of journey schedule |
Limit frequency for the journey (3 months duration) | Limit allocation frequency to 1 audience in a journey for 3 months (Ex: 2 times/person) |
Limit frequency for destination | Limit allocation frequency to 1 audience per unit of time (hour, day, etc.) (Ex: 3 times/month, 1 times/day) |
NOTE: If you want to trigger Journey by Action-based node, choose Journey Orchestration channel instead.
Choose Design from Scratch
STEP 1 - Settings
Campaign Name: Input the name of your campaign
Delivery Destination: Choose the destination you have just created above
Delivery Algorithm: Randomization
Delivery Hours of the Day: Choose the time this notification will reach your audience
STEP 2 - Compose
Click Save change to save the Journey
Click Activate to start running the Journey
