How to explore Journeys?

Navigate Explore button

• To explore Journeys, go to Marketing Hub

• Choose Customer Journeys

• Choose the Channel you want to exlore

1. Explore Journeys of all Channel

• After choosing "All Channel", click Explore button to quickly analyze the performance of ALL Journeys

• If you want to explore specific Journeys, use Filter to take the Journeys --> Click "Explore"

2. Explore Journeys of a specific Channel

To explore ONLY the journeys of a specific channel, do as below:

• Choose a specific Channel you want to analyze --> Click Explore button

3. Explore a specific journey

To explore only 1 Journey you want, do as below:

• Hover to the Journey you want to explore --> Click on the icon

Using Explore Feature

When clicking on Explore button, a pop-up is shown as below:

• Create custom explore: Create a new board of exploration

• Recently viewed explore: The exploration you just made recently. If you have not created any exploration, it displays the Explore template

• See all Explore template: The templates provided by CDP 365 for all levels and separate level (Journeys/Campaigns/Variants)

After click on the options in the pop-up, a table will be created beforehand as below:

• Choose an account you want to use to view the data

When you choose a specific account to explore journeys instead of All account, the data is only shown if that account is the creator

• To add another page, click the button

• The setting of the visualization is on the right, the result is shown on the left. To see the setting of a specific visualization, click on it.

--> Each type of visualization (table/chart) will have different settings. To know more, click here.

• To add more chart, click button --> Choose the type you want

• To download/export the chart, click on the chart you want --> click button --> choose the method you want

• Click to save the template for future usage. Click to refresh the data.