How to explore Journeys?

  • To explore Journeys, go to Marketing

  • Choose the Channel you want to explore

1. Explore Journeys of all Channel

  • After choosing All Channel, click Explore button to quickly analyze the performance of ALL Journeys

  • If you want to explore specific Journeys, use Filter to take the Journeys -> Click Explore

2. Explore Journeys of a specific Channel

To explore ONLY the journeys of a specific channel, do as below:

  • Choose a specific Channel you want to analyze -> Click Explore button

3. Explore a specific journey

To explore only 1 Journey you want, do as below:

  • Hover to the Journey you want to explore --> Click on the icon

Using Explore Feature

When clicking on Explore button, a pop-up is shown as below:

  • Create custom explore: Create a new board of exploration

  • Recently viewed explore: The exploration you just made recently. If you have not created any exploration, it displays the Explore template

  • See all Explore template: The templates provided by CDP 365 for all levels and separate level (Journeys/Campaigns/Variants)

After click on the options in the pop-up, a table will be created beforehand as below:

  • Choose an account you want to use to view the data

When you choose a specific account to explore journeys instead of All account, the data is only shown if that account is the creator

  • To add another page, click the button

  • The setting of the visualization is on the right, the result is shown on the left. To see the setting of a specific visualization, click on it.

-> Each type of visualization (table/chart) will have different settings. To know more, click here.

  • To add more chart, click button -> Choose the type you want

  • To download/export the chart, click on the chart you want --> click button --> choose the method you want

  • Click to save the template for future usage. Click to refresh the data.

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