How to Send email using "Amazon SES" in CDP 365

1. Log in to CDP 365. Hover your mouse over Settings. Choose Channel Integration.

2. Click + button and select Email

3. Select Destination catalog: Amazon SES

4. Fill in the necessary information for the destination

FieldDescription

Email

Email recipients.

Access Key

Secret Key

Region

The region where your email is verified

From Email Name

Sender name

From Email Address

A regional email address that you verified with Amazon SES

Get your access key ID and secret access key

  1. Open the IAM console at https://console.aws.amazon.com/iam/.

  2. On the navigation menu, choose Users.

  3. Choose your IAM user name (not the check box).

  4. Open the Security credentials tab, and then choose Create access key.

  5. To see the new access key, choose Show. Your credentials resemble the following:

    • Access key ID: AKIAIOSFODNN7EXAMPLE

    • Secret access key: wJalrXUtnFEMI/K7MDENG/bPxRfiCYEXAMPLEKEY

5. Click Save to finish creating the Amazon SES destination

6. Sending email using Amazon SES via Customer Journey

Log into CDP 365 system. Hover your mouse over Marketing and go to All Channels menu.

We have 2 channels that supporting to send:

  • Email

  • Orchestration

Click + button to Create Journey.

Add Destination node and select Amazon SES destination

Select a Amazon SES destination that you have created before

Fill out necessary information, and choose a template or create one yourself.

Click Save button to finish setting journey

After finishing the setting of the Journey, we can click Activate and send email to customer.

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