# Channel Integration - Destinations

## I - Introduction

Destinations are the outputs of a marketing campaign. Whether you want to approach your customers/ visitors via Email, SMS or any other channels, Destination app could meet your demand.&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfIMtnv6ztfN28X3Sc-H1-F6k-6AvjDaagl4Y2ALGVLokhcjW7E4wFjCu-zrJ14wkWpXsxk1hlmfzrEeBHJLUeYRs867Q8HgKJkcWZ5HSQ7V78Z50PE4pPNGYjXDsQXvGJ8dBeJPf4mCc-xQVfQMrSTvYrG?key=McWN_Lv9ZK-QuQzVrY3nVw" alt=""><figcaption></figcaption></figure>

You are able to connect CDP 365 with the vendor you are currently using by filling in the authentication information.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfVRrFsS_cHR9saEKyCm_GXVFaVUflh2ly2xivPPEJzPVLgshb3A2wIABRWx6Xqc38Uwd5eneqirNhTQx9vzBTrmLZrh8L1Xg4MaeE8HyHoXqO-8pe_EqBzEnn3gK58sdFbWSZrsAuCD3NL7EPIQgJH5-_O?key=McWN_Lv9ZK-QuQzVrY3nVw" alt=""><figcaption></figcaption></figure>

Also, you could decide which type of audiences would receive marketing messages through this channel.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXd_VTP1DXuiI8nEWPll84Un_7BOKw59HZ-LMU8n5nAdwCO66WiViSMxnzlv1GpUfBR6lJMkmVIycQYsGy_fotIMxZHrlQ-N1xQ0GGA7Khz9KLFyRb_IPa8lwtU3ecEXvzOcod56BC71Twx7rL83oS6XwtCT?key=McWN_Lv9ZK-QuQzVrY3nVw" alt=""><figcaption></figcaption></figure>

A destination created here will be used in the Destination node of a Customer Journey.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXevD2HSt5e3wC2tZuqeI65-KoPPxKwfT84S4EkCD6gGCivD1qIkrQ3TVdjCVPmPaoyu0-cH3QC3Vt8srwTeXiAA6Gcqu9Xb4a8_bYtB4DqmIeiqbfzyLWR5FCsTlLSFzthV65CdVgEH4B4SEHOqd3-MmpMB?key=McWN_Lv9ZK-QuQzVrY3nVw" alt=""><figcaption></figcaption></figure>

## II - Destination list

When opening Destination app, you can see two separate area:

1. The list of channels
2. The list of destination with the chosen corresponding channel

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeQ9uoGCHQN0VOrpwPegMDeYp2yWMZ6dPTva5NE1cmsV5o_CW3g9xUnOnZOMVj3MZhFmsG030cjrRFJlUFvR7B-j5pqWUoOMrtnVvsh7eF-pMkJr89SGREY24Ul3dT-37tWY_ZFYfMvn0KQCfYURnrL55Gj?key=McWN_Lv9ZK-QuQzVrY3nVw" alt=""><figcaption></figcaption></figure>

The data table includes these following columns:

* **Status:** You can click the Switch button to change the status of a destination

![](/files/WhaNn8rjQi8KuOeWMtVw) : Enable. The destination is able to use in Customer Journeys

![](/files/eyQ9683G7gFvmXkHyHan) : Disable. The destination is unable to use Customer Journeys

* **Name:** The name of the destination
* **Catalog:** The catalog (the vendor) which a destination belongs to (Eg: For *Email* channel, you could have *G Suite Email* catalog, *Mailchimp* catalog, *Mailjet* catalog)
* **Channel**: The channel which the destination belongs to (Eg: Email, App Notification, Whatsapp)
* **Created by:** The account which created the destination&#x20;
* **Created on:** The date that a destination was created
* **Last modified by**: The account that last edit the destination
* **Last modified on:** The date that the destination was last edited

## III - Destination details

To see the detailed information of a Destination, click on its name in the data table.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcvMm1g1mc8WmjllMCGm309AZUpfxSAoWZfmvfkvEPfuc_s8CozYORc8wJ5Vod2XlWY94zPggTgh7QVXTpN9e3X6hMxRq9rR6oPw01fARv1Pg2oFabi-JQubjmBONlaIeTN9I3fWI946mwKq7CeBb3AEVam?key=McWN_Lv9ZK-QuQzVrY3nVw" alt=""><figcaption></figcaption></figure>

The details of each destination includes 2 tabs:

### **1. Setting: The config information of the destination**&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXebDs1hBBPuCsgAyvCid7Th7H_dR-Bkv6jpJM-8eY_0PEwu2MG7290mVPmDBFwARjcnX2uhbIcF98660in0WBwUZgRJ2bPEX7BVfjpsnMtkoQ4iqMZRuOSPyR1Dai4ndo8Xn7_cqqoxw7h-mdN6LymbvGo?key=McWN_Lv9ZK-QuQzVrY3nVw" alt=""><figcaption></figcaption></figure>

* General Information - The basic identified information (Name, Description, Type, etc)
* Configure fields - The authentication information to connect CDP 365 with a vendor
* General Settings - The Frequency Capping and Limit of the Destination&#x20;

### **2. Delivery Log**

Each time a message was sent to an audience from the chosen destination used in a Customer Journey, it creates a Process ID.&#x20;

Delivery Log presents all of process created from many Journey which used the destination by charts and table.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdI9ZS-qCPHZpHZ1RqJelw1nhggg_lX2fppE145UTDvhF7j7bFkI01KqHPjkvQOf8BQJV1W-BecqNYuJF36PBqFoYyXY5I7cPb4BxM_Aw2hM7LDcUfB4BnnVp20HN_TwZjzAXyemh9v66M7bQl8fV7YW3XA?key=McWN_Lv9ZK-QuQzVrY3nVw" alt=""><figcaption></figcaption></figure>

Aside from Line chart, you can change to Scorecard by clicking on <img src="/files/7G7la0yQLPsSsDLmapev" alt="" data-size="line">

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcxtiINT0sCgTHRNUCUGVOhZ8Pwt3jF-afhPOxMuMwlyWmU6Mlr7bH1hjypfxbVUquJ2CydITQL9K1_U2o68djOciEey2awzeTPkGMHArZxtAoaHxr7YVFb0FxoXFuf5VMPqyzfNW695zOgOnhRRU5q578?key=McWN_Lv9ZK-QuQzVrY3nVw" alt=""><figcaption></figcaption></figure>

You can expand the chart area by clicking <img src="/files/b8ZZGdrwMHEZXylYg4lo" alt="" data-size="line">

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcP73XApH8E1Tcr2lyjRpI5e62UeHMnv-vIAX6Ux7gno6ZUd9GzIzM4BBwvItmv-PNZyfQyvyQwDceAFy45hiriGsrcSjaOVxyMt0GNC5Iha3eJNfnTfB-aya6tP_izynN9bqLQNS3MWX3y8BdnreHluBE?key=McWN_Lv9ZK-QuQzVrY3nVw" alt=""><figcaption></figcaption></figure>


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