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  • CDP 365 INTRODUCTION
    • Overview of CDP 365
    • Feature Structure
    • CDP 365's Interface
    • Help feature
  • PERSONAS
    • Visitors & Customers
      • Data table
      • Explore data
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  • DATA HUB
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    • Analytic Models
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  • Marketing Hub
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    • Channel Integration - Destinations
      • All Destinations
        • Email
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    • Promotion Center
    • Media Template
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  • Insights
    • Quick start guide
    • Data Source
      • Create a data source
    • Reports
      • Create reports
        • About reports
        • Build, stylize, and add data to reports
          • Set report date ranges
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          • Chart references
            • Area chart reference
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            • Scorecard reference
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        • Copy a report
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        • Tutorial: Create a new report
      • Filter your data
        • About filters
        • Create, edit, and manage filters
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        • Filter examples
      • Make reports interactive
        • Let your viewers control the date range
        • About controls
        • Use controls across data sources
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        • About data blending
        • Blend data in charts
        • Filter blended data
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      • Glossary
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  • DATAFLOWS
    • Dataflows
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          • Export to CDP 356 Events
          • Export to CDP 365 Business Object
          • Export to CDP 365 Segment
      • Work with Dataflow
      • Status of Dataflow
    • Data Destinations
      • Create a Data Destination
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      • Data Destinations Connectors
        • Amazon S3
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        • CDP Segment
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        • Audience SaleForce Maketing Cloud
        • Google BigQuery
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    • Data Source
      • Create a Data Source
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  • PORTAL SETTINGS
    • Overview
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  • TICKET MANAGEMENT
    • Tickets
  • Use cases
    • Personas
      • Visitors/Customers
        • How to add new and update Customers to CDP
        • How to create a Customer Custom Attribute
        • How to create a Customer Computed-Last Attribute
      • Segments
        • How to export .xml file?
        • How to create a Dynamic Segment
        • How to create a Static Segment (Matching file)
        • How to create a new segment?
        • Create a segment for Cart Abandonment
        • Set up a "Segment" containing emails to be excluded before sending mail
      • How to create "Attribute" for "Customer"/"Visitors"?
    • Data Hub
      • Event Sources
        • Set up Event Tracking code to track events into CDP
        • Set up Event Tracking code to track events into CDP
        • How to check data after you track an event on the website and app?
      • Business Objects
        • How to create "Data Source" connected with the "Data Object" of CDP 365
        • How to create a Collection
        • How to create "Custom Attributes" with Input via UI feature
    • Marketing Hub
      • How do I set up an advertising SMS campaign using the SMS FPT destination?
      • Strengthening User Identity Verification with OTP Authentication
      • How to use Line Message Templates?
      • How to set up a Webhook Journey
      • How to set up a campaign using SMS channel
      • How to setup a campaign using App Notification channel?
      • How to configure a smart inbox campaign? (In Progress...)
      • How to calculate conversion goals for a journey?
      • How to recommend products using the Parent-Child Algorithm
      • How to create Branded domain in Link Management?
      • How to send messages using OneWay SMS destination?
      • How to explore Journeys?
      • How to test a Journey using Email channel?
      • How to send marketing email using Mailgun Destination?
      • How to send marketing SMS using One Way SMS Destination?
      • How to create Web Personalization using Media JSON in CDP 365?
      • How to create an Email Customer Journey?
      • How to create a Web personalization journey?
      • How to create a "Trello Card" using CDP 365
      • How to display template on website using CDP 365
      • Initialize customer after submitting form
      • How to create Customer Journey?
      • How to set up some Inline templates
      • How to monitor campaign performance?
      • How to create "Promotion"/"Coupon" by uploading files?
      • How to create Coupon from Magento or ERP system to CDP 365?
      • How to send "SMS Yondu" using CDP 365
      • How to send mail from email upload?
      • How to send "Zalo Notification Service" using CDP 365
      • How to send message using "FB Messenger" in CDP
      • How to Send SMS using "Klasik SMS" in CDP 365
      • How to push notification "Firebase Cloud Messaging" using CDP 365
      • How to Send email using "Amazon SES" in CDP 365
      • How to define zone in website for improve web personalize performance
      • How to Send "Viber Yondu" using CDP 365
      • How to send "Infobip Viber" using CDP 365
      • How to send "eSMS Viber" using CDP 365
      • How to create a new "Display Zone"
      • How to Send SMS using "Telerivet SMS" in CDP 365
      • How to push notification using "Onesignal (App Push)" in CDP 365
      • How to push notification using Antsomi Web Push in CDP 365?
      • How to Send email using "SendGrid" in CDP 365
      • How to send email using "Mailjet" in CDP 365?
      • How to send WhatsApp message in CDP 365?
      • How to send Telegram message in CDP 365?
      • How to track click metric of OneSignal App Push
      • How to send Ticket from CDP 365 to Antbuddy?
    • Insights
      • How to create "Report" with “Journey performance” data source?
      • How to create a new "Data sources"?
    • Dataflows
      • How can I export data from CDP 365 to Google Sheets?
      • Collect data from TikTok Form to CDP 365
      • How to create a Segment Data Source
      • How to create a report from multiple data sources?
      • How to send messages using "Facebook Messenger" in CDP 365
      • How to create a new Google Analytics data source?
      • How to create Facebook Ads data source?
      • How to create Google Ads data source?
      • How to create a "Destination Channel" in "Dataflows"?
      • Set up Dataflows to push data to a Business Object in CDP 365
      • Set up Dataflows to push data to Google and Facebook Audiences
      • How to upload segment data into Google Ad Manager (GAM) 360 using Dataflow?
    • Portal Settings
      • How to set up two-step authentication?
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On this page
  • Scorecards in Insight
  • Configure the chart
  • Data properties
  • Style properties

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  1. Insights
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  4. Build, stylize, and add data to reports
  5. Chart references

Scorecard reference

How to use and configure scorecards.

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Last updated 2 years ago

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Scorecards display a summary of a single metric. Scorecards are commonly used to visualize key performance indicators: some variable that measures the relative health or performance of your business or area of activity. For example, a scorecard can summarize total sales, average bounce rate, count of ad impressions, maximum hold time, minimum failure rate, etc.

Scorecards in Insight

Scorecards in Insight appear as numbers, and, optionally, the name of the metric being summarized. The format of the displayed number depends on how the metric is configured in your data source.

Example:

The data source for a fictional pet store contains the following metrics. The Qty Sold metric is simply a number coming from the data set. The Avg Qty Sold metric is a duplicate of the Qty Sold field, with the Average aggregation type. Total Items, and Unique Items are calculated fields.

Name

Calculation

Aggregation Type

Qty Sold

none

Sum

Avg Qty Sold

none

Average

Total Items

COUNT(Items)

Auto

Unique Items

COUNT_DISTINCT(Items)

Auto

Scorecards for these metrics might look like this:

Configure the chart

Select the chart, then on the right, use the properties panel to configure the chart options.

Data properties

The options in a chart's data properties panel affect how the data is organized and displayed.

Data source

A data source provides the connection between the component and the underlying data set. Data source options are:

  • To change the chart's data source, click the current data source name.

  • Click +BLEND DATA to see data from multiple data sources in the same chart. Learn more about data blending.

Date range dimension

This option appears if your data source has a valid date dimension. For Google Ads and Analytics data sources, this option is automatically set to the Date dimension.

The Date Range Dimension is used as the basis for limiting the date range of the chart. For example, this is the dimension used if you set a date range property for the chart, or if a viewer of the report uses a date range control to limit the time frame.

Metric

Metrics measure the things contained in dimensions and provide the numeric scale and data series for the chart.

Add metrics to the chart by dragging fields from the Available Fields panel on the right. You can also click Add metric in the Data tab.

Default date range

The default date range property lets you set a timeframe for an individual chart.

Default date range options

Auto

Use the default date range determined by the chart's data source.

Custom

Lets you use the calendar widget to select a custom date range for the chart.

Date compare type

Displays comparison data for the selected time period.

Filter

The filter property restricts the data displayed in the component by including or excluding the values you specify. Learn more about the filter property.

Filter options

Filter name

+Add a filter

Creates a new filter for the chart.

Style properties

A chart's style properties control the overall presentation and appearance of the chart.

Primary metric

These options control the appearance of the scorecard's current data.

Compact Numbers

Rounds numbers and displays the unit indicator. E.g., 553,939 becomes 553.9K.

Decimal Precision

Sets the number of decimal places in metric values.

Comparison metric

These options control the appearance of the scorecard's previous period comparison data.

Positive change color

This option appears when date comparison is enabled. Changes the font color used to indicate positively changing (i.e., upward trending) data.

Negative change color

This option appears when date comparison is enabled. Changes the font color used to indicate negatively changing (i.e., downward trending) data.

Show absolute change

This option appears when date comparison is enabled. Changes the comparison display from percentage of change to absolute numeric difference.

Hide comparison label

Hides the label that shows the comparison period.

Labels

This section controls the appearance of the chart labels.

Font color

Changes the font color of the scorecard label.

Font size

Changes the font size of the scorecard label.

Font family

Changes the font family of the scorecard label.

Hide Metric Name

Hides the default metric name (which comes from the data source). You can use the Text tool to add a custom metric label.

Alignment

Align the metric name, primary value, and comparison value.

Missing data

This option controls how to display missing values. For example, when data is missing from the table, you can choose to show blanks, hyphens, or the words "no data."

Background and border

These options control the appearance of the chart background container.

Background

Sets the chart background color.

Border Radius

Adds rounded borders to the chart background. When the radius is 0, the background shape has 90° corners. Border radius of 100° produces a circular shape.

Opacity

Sets the chart's opacity. 100% opacity completely hides objects behind the chart. 0% opacity makes the chart invisible.

Border Color

Sets the chart border color.

Border Weight

Sets the chart border line thickness.

Border Style

Sets the chart border line style.

Add border shadow

Adds a shadow to the chart lower and right borders.

Padding

Use these options to control the line height and left, right, and top padding within the chart.

Chart Header

The chart header lets viewers perform various actions on the chart such as exporting the data or viewing the chart in the Explorer tool. Chart header options are:

Show on hover (default)

Three vertical dots appear when you mouse over the chart header. Click these to access the header options.

Always show

The header options always appear.

Do not show

The header options never appear. Note that report viewers can always access the options by right clicking the chart.

Color

Set the color of the chart header options.

Related resources

To view or edit the data source, click . (You must have at least view permission to see this icon.)

Click an existing filter to edit it. Mouse over the filter name and click to delete it.

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Filter property