Custom Function

Custom functions help you customize personalized content using calculation formulas and determine the type and format of data displayed in the content.

Create New Custom Function

Step 1: On Create/ Edit Customer Journey screen, click on icon Personalization and select Add Personalization.

Step 2: On Add Personalization pop up, click on Personalization type dropdown, select Custom.

Step 3: Enter custom function name in Personalization Name field. You can also click on Personalization Name field and select previously created custom functions from the suggestion list

Step 4: Insert you function you want into Function field.

Note: Only support JSON function.

Step 5: Choose the appropriate data type and display style for your function in the Out put Data Type field and Output Format

Step 6: Optional, if you want to reuse this function, you can save as this function become a template by check on Save as template checkbox.

Note: After saving as a template, your function will display in the list of suggestions when clicked and enter the function name in the Personalization name field.

Step 7: Click Insert to add your function into Content. After click, your function will display as tag

Edit Custom Function

If you want to edit your function, you can click on function's tag. Add Personalization pop up will display and you can edit your function. After editing, click Update to update the edited content.