How to Send "Viber Yondu" using CDP 365
1. Log in to CDP 365. Hover your mouse over Settings. Choose Channel Integration.
2. Click + button and select SMS
3. Select Destination catalog: SMS Yondu
4. Fill out "Destination name" and required Info
| Field | Description |
|---|---|
User name | Client’s username on Mobile 360 Platform. (Supplied by Yondu) |
Password | Client’s password on Mobile 360 Platform. (Supplied by Yondu) |
Receiver phone number | Phone number of sms recipient. |
Shortcode Mask | Client’s provisioned source at Mobile360 Platform. (Approved by Yondu). |
Note: You can select the customer's phone number by:
Click "Add Personalization"
"Personalization type": Select "Visitor"/"Customer" Attribute
"Personalization Attribute": List of attributes of Visitor/customer that you selected at Personalization type -> Select the attribute containing the customer's phone number that you want to send SMS
Click "Insert" button to finish adding personalization
5. Save to finish creating the "Yondu SMS" destination
6. Sending "Yondu SMS" via Customer Journey
Log into CDP system, access "MARKETING HUB" app and go to "Customer Journeys" menu
We have 2 channels that supporting to send "Yondu SMS"
"SMS"
"Journey Orchestration"
Click "+" button to Create Journey, add "Destination" node and select "SMS Yondu" destination
Fill out necessary information
Message: message content which the user wishes to send (limit 450 char)
Click "Save change" button to finish setting journey
After finishing the setting of the Journey, we can activate and send this "SMS Yondu" to customer.
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