> For the complete documentation index, see [llms.txt](https://docs.antsomi.com/cdp-365-user-guide-en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antsomi.com/cdp-365-user-guide-en/use-cases/marketing-hub/how-to-send-email-using-mailjet-in-cdp-365.md).

# How to send email using "Mailjet" in CDP 365?

## STEP 1 - Create "Mailjet" destination

### 1. Access the "MARKETING HUB" app and go to the "Destinations" menu

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FV5Nfh4oLOlF4yfvohTQs%2Fimage.png?alt=media&amp;token=e716e6cd-1f20-4d3d-aa42-b6e96f678d6e" alt=""><figcaption><p>CDP 365 menu</p></figcaption></figure>

### 2. Click ![](https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2F0NlN4euxXQSBNzGgB2id%2Fimage.png?alt=media\&token=1b33cfc6-26e3-4eba-b7e6-5f5dc7fbdf9b) button and select "Email"

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FTIHSzFVZwMmvXxIzaX3a%2Fimage.png?alt=media&amp;token=e94db217-1815-4e77-96a9-a232bbe2b2b2" alt=""><figcaption><p>Destination list</p></figcaption></figure>

### 3. Fill in the necessary information for the destination

#### General Information

* Destination Name
* Description
* Destination Catalog: Choose *Mailjet Email*

*NOTE:* You can add another language if you want by clicking ![](https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FOAUW9LwazZI35wdfvmV0%2Fimage.png?alt=media\&token=43484655-4583-4329-b641-a2209644ec31)

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FhP9gYhz4yN3CXnSnHo4F%2FMailjet.png?alt=media&amp;token=203e7d19-052b-4c77-b3a8-688f32200a4f" alt=""><figcaption><p>Destination Catalog</p></figcaption></figure>

#### Configure fields

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FaEoIRX0cQyQh6ggTS3MB%2FConfigure%20fields.png?alt=media&amp;token=9b60bd9d-83d1-472b-9b34-d0fb8dcbba9c" alt=""><figcaption><p>Configure fields</p></figcaption></figure>

<table><thead><tr><th width="140.33333333333331">Fields</th><th width="259">Description</th><th>NOTE</th></tr></thead><tbody><tr><td>API Key</td><td>The key provided by Mailjet for your Mailjet account. </td><td>To know your API Key, follow the instructions <a href="#how-to-know-your-api-key-and-secret-key">here</a>.</td></tr><tr><td>Secret Key</td><td>The key generated by Mailjet. </td><td>To know your Secret Key, follow the instructions <a href="#how-to-know-your-api-key-and-secret-key">here</a>.</td></tr><tr><td>From Email Name</td><td>Sender Name</td><td>Required field</td></tr><tr><td>From Email Address</td><td>A regional email address that you verified with Mailjet.</td><td>Required field</td></tr><tr><td>Email</td><td>Receiver's email</td><td><p>You can click <img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FkhgLhqcupP7v8TcrPbtQ%2Fimage.png?alt=media&amp;token=808aacab-c4b7-40a7-9f12-b5f76ce2a18c" alt=""> icon to add Personalization.</p><p></p><p><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FbtWRYPLpn5LSOsgILqsV%2Fimage.png?alt=media&amp;token=e9fa4e7a-aaf4-48dc-b182-330b7a8bf5f2" alt=""><br>It uses data available in CDP 365 to set the receivers configuration.</p><ul><li>Personalization type: Visitor/Customer Attribute</li><li>Personalization attribute: List of attributes in Visitor/customer that you selected before</li><li>Default value: The default email address that will be used if a customer does not have an email</li></ul><p>→ Example: Receiver email addresses are the email addresses in the BO Customer.<br><br><mark style="background-color:red;">NOTE: You should add personalization so your receiver's email could be dynamic in the journey. If not, the journey could only send email to the address you put in here.</mark><br>--> Example: <br>Destination --> Email: abc@gmail.com<br>Journey's audience: Customer segment<br>When the journey run, email will be sent to abc@gmail.com only </p></td></tr></tbody></table>

#### How to know your API Key and Secret Key?

1. In Mailjet, open Account Settings at: <https://app.mailjet.com/account>
2. Choose REST API section
3. Choose *Show icon* - ![](https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FVWBTRTL0s3nqKWL1zNDy%2Fimage.png?alt=media\&token=78a1ebfb-4b07-4c4a-b6d4-f132d7248d21)to see the information.&#x20;
4. Copy the keys and paste to the fields in CDP 365

*NOTE*:

* Secret Key: If you have not had it yet, click *Generate* to create one. This key is only displayed once, so you should take it at that time. (If not, you must choose *Reset* to have another key)

#### General Setting

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FBImqyVbQnFNoxrZCAu9K%2Finfo.png?alt=media&amp;token=dfad8571-12a5-4d90-a86c-b85e6481f26a" alt=""><figcaption><p>General Setting</p></figcaption></figure>

*Frequency Capping*

Frequency Capping settings allows users to limit the times an audiences receiving an email

<table><thead><tr><th width="262">Option</th><th>Description</th></tr></thead><tbody><tr><td>Ignore duplicate messages for the scheduled journey</td><td>One audience just receive one email in an iteration of journey schedule </td></tr><tr><td>Limit frequency for the journey (3 months duration)</td><td><p>Limit allocation frequency to 1 audience in a journey for 3 months </p><p>(Ex: 2 times/person)</p></td></tr><tr><td>Limit frequency for destination</td><td><p>Limit allocation frequency to 1 audience per unit of time (hour, day, etc.) </p><p>(Ex: 3 times/month, 1 times/day)</p></td></tr></tbody></table>

*Delivered rate*

Delivered rate setting allows users to limit the number of email sent per second&#x20;

<table><thead><tr><th width="333">Option</th><th>Description</th></tr></thead><tbody><tr><td>As fast as possible</td><td>The maximum number of email sent per second will depend on the system possibility.</td></tr><tr><td>Limit send rate {x} time(s) per second</td><td><p>The number of email sent per second will be set by user. </p><p>(Ex: The value you set is 100. That means only 100 emails will be sent in 1 second)</p></td></tr></tbody></table>

### 4.  Click "Save"

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FWcGG26A3oxt9vfcBC5hW%2Fimage.png?alt=media&amp;token=29946a82-d385-477c-bcd0-e538dda30b8b" alt=""><figcaption></figcaption></figure>

## STEP 2 - Create a Customer Journey

### 1.  Access the "MARKETING HUB" app and go to the "Customer Journeys" menu

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2Fd8K5b89vOhpMzgQibix5%2Fimage.png?alt=media&amp;token=801de925-8bd1-44b1-b574-04f086a3823f" alt=""><figcaption><p>CDP 365 menu</p></figcaption></figure>

### 2. Choose a Channel

We have 2 channels that supporting to send email:

* Email
* Journey Orchestration

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FgBBr9osoJ6Gwdd5RTCaI%2Fimage.png?alt=media&amp;token=577283f3-20d2-40ca-a8f9-bf288e11061e" alt=""><figcaption></figcaption></figure>

### 3. Click ![](https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FeQWXjKJA6yVCbkWsw4F9%2Fimage.png?alt=media\&token=806b8270-cb0f-4ef9-822e-9813198d4e92) to create a Journey

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FnhWr0ZlORqNtrchEbEYs%2Fimage.png?alt=media&amp;token=048c7862-ccce-448e-a948-ec70c0b05f5f" alt=""><figcaption></figcaption></figure>

### 4. Add and configure *Destination* node&#x20;

* Click ![](https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2F8hUqSFL9k9f7h7lakvDd%2Fimage.png?alt=media\&token=e6e93a6f-9fee-4396-b6a8-e96b76176d26) to add Destination node --> Choose Mailjet Email

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2Ff947eoF8qC7YNBMo4OYp%2FDestination%20node.png?alt=media&amp;token=b64d6d20-0489-4b68-b924-99a20102dabd" alt=""><figcaption><p>Destination node</p></figcaption></figure>

* Choose the method to design the email

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2Fl2t0w8uwzempZfiSCQi8%2FEmail%20Template.png?alt=media&amp;token=0c2531ca-86b9-4b3b-a90c-c31c180ff4e5" alt=""><figcaption></figcaption></figure>

* Select a "Mailjet" destination that you have created in [Step 1](#step-1-create-mailjet-destination)

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2Fb9zJUXvb7YrL2XXIOxwR%2FDelivery%20destination.png?alt=media&amp;token=5e8cd3d7-47d7-48fd-880b-b37cea4287d9" alt=""><figcaption><p>Delivery Destination</p></figcaption></figure>

* Fill out necessary information

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FfxuNOVmVXKEa5DqdU97E%2Finfo.png?alt=media&amp;token=1ab57bfb-7e36-4629-b712-94548a3eba2b" alt=""><figcaption></figcaption></figure>

### 5. Save and activate the Journey

* Click "Save change" to save the Journey

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2Ffb3QFwep1cMuPFs2x0AN%2Fimage.png?alt=media&amp;token=bcc66bca-11d2-42ff-8e15-83f3084d5552" alt=""><figcaption></figcaption></figure>

* Click "Activate" to start running the Journey and sending email to customers

<figure><img src="https://826840553-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbtU4vFUxT5JkWYHePuoX%2Fuploads%2FHcu9HigyAYzmhdCrgHY8%2Fimage.png?alt=media&amp;token=ce8fcb3a-9e8d-453d-81c7-d8d546443e65" alt=""><figcaption></figcaption></figure>


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