How to send email using "Mailjet" in CDP 365?
STEP 1 - Create "Mailjet" destination
1. Access the "MARKETING HUB" app and go to the "Destinations" menu
2. Click 
button and select "Email"
button and select "Email"
3. Fill in the necessary information for the destination
General Information
Destination Name
Description
Destination Catalog: Choose Mailjet Email
NOTE: You can add another language if you want by clicking 
Configure fields
API Key
The key provided by Mailjet for your Mailjet account.
To know your API Key, follow the instructions here.
From Email Name
Sender Name
Required field
From Email Address
A regional email address that you verified with Mailjet.
Required field
Receiver's email
You can click 
icon to add Personalization.
It uses data available in CDP 365 to set the receivers configuration.
Personalization type: Visitor/Customer Attribute
Personalization attribute: List of attributes in Visitor/customer that you selected before
Default value: The default email address that will be used if a customer does not have an email
→ Example: Receiver email addresses are the email addresses in the BO Customer. NOTE: You should add personalization so your receiver's email could be dynamic in the journey. If not, the journey could only send email to the address you put in here. --> Example: Destination --> Email: [email protected] Journey's audience: Customer segment When the journey run, email will be sent to [email protected] only
How to know your API Key and Secret Key?
In Mailjet, open Account Settings at: https://app.mailjet.com/account
Choose REST API section
Choose Show icon -
to see the information. Copy the keys and paste to the fields in CDP 365
NOTE:
Secret Key: If you have not had it yet, click Generate to create one. This key is only displayed once, so you should take it at that time. (If not, you must choose Reset to have another key)
General Setting
Frequency Capping
Frequency Capping settings allows users to limit the times an audiences receiving an email
Ignore duplicate messages for the scheduled journey
One audience just receive one email in an iteration of journey schedule
Limit frequency for the journey (3 months duration)
Limit allocation frequency to 1 audience in a journey for 3 months
(Ex: 2 times/person)
Limit frequency for destination
Limit allocation frequency to 1 audience per unit of time (hour, day, etc.)
(Ex: 3 times/month, 1 times/day)
Delivered rate
Delivered rate setting allows users to limit the number of email sent per second
As fast as possible
The maximum number of email sent per second will depend on the system possibility.
Limit send rate {x} time(s) per second
The number of email sent per second will be set by user.
(Ex: The value you set is 100. That means only 100 emails will be sent in 1 second)
4. Click "Save"
STEP 2 - Create a Customer Journey
1. Access the "MARKETING HUB" app and go to the "Customer Journeys" menu
2. Choose a Channel
We have 2 channels that supporting to send email:
Email
Journey Orchestration
3. Click 
to create a Journey
to create a Journey
4. Add and configure Destination node
Click
to add Destination node --> Choose Mailjet Email
Choose the method to design the email
Select a "Mailjet" destination that you have created in Step 1
Fill out necessary information
5. Save and activate the Journey
Click "Save change" to save the Journey
Click "Activate" to start running the Journey and sending email to customers
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