Line
I - Overview
Line App destination allows you to connect CDP 365 with Line Official Account and determine the desired message template to be used in Customer Journey.
II - Detailed Instruction
To create a new destination, do as follow:
Hover your mouse over Settings ➞ Choose Channel Integration ➞
Click
and select Line channel
Follow 2 steps to set the information for the destination
STEP 1 - General Information
Fields that having the red asterisk * are consider required fields, you must fill the information to be able to move to the next step.
General Information
Destination Name *
The name of the destination. You could choose any language you want
Description
Enter whatever you want to describe the destination
Configure fields
Receiver *
Enter a specific Receiver's Line ID or attribute which determine Receiver's Line ID based on your need
To add attribute, open the Add Personalization popup by clicking 
button
Token *
Your token key in Line App
STEP 2 - Choose A Template
CDP 365 provides many built-in message templates to help you diversify the content sent to your audience, so in this step, choose any templates you want to be used in Customer Journeys.
Only the templates chosen here are displayed in Customer Journeys.
The system will automatically select all the templates. To remove one, click on the
button --> choose Remove. To add one, click on + Add new template & select the desired option
Click Save to finish the process
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