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  • CDP 365 INTRODUCTION
    • Overview of CDP 365
    • Feature Structure
    • CDP 365's Interface
    • Help feature
  • PERSONAS
    • Visitors & Customers
      • Data table
      • Explore data
      • Upload data
      • Apply data view
      • View profile
    • Segments
    • Plannings
    • Predictive Models
      • RFM Model
      • Lifecycle Stages
  • DATA HUB
    • Event Sources
      • Source
        • Website
        • System delivery
      • Conversion Event
    • Business Objects
      • Data Objects
        • Data table
        • Attributes
          • Custom Attribute
          • Computed Attribute
            • Event Counter
            • Aggregation
            • Most Frequent
            • First
            • Last
            • Unique List
            • Unique Count
            • Conversion Attribution
            • Virtual Custom Function
            • Schedule Custom Function
        • Collections
        • Groups
        • Setting
      • Data Views
      • Import Histories
      • Export Histories
    • Analytic Models
    • Data Schema
  • Marketing Hub
    • Customer Journeys
      • Work with Journey
        • Destination nodes
          • Web Embedded
            • Design from JSON
              • Control Toolbar
              • Setting
                • Template Setting
                • Blocks & Settings
                  • Countdown
                  • Dynamic Content
                  • Image
                  • Video
                  • Boolean
                  • Number
                  • Text
                  • Array
                  • Object
          • Line App
          • Zalo
      • Blast Campaign
      • Third-party campaigns
      • Metrics
      • Label
      • Custom Function
      • Status of Journey
    • Channel Integration - Destinations
      • All Destinations
        • Email
        • Web Personalization
        • Web Push-Notification
        • App Push Notification
        • Smart Inbox
        • Conversation
        • Webhook
        • SMS
        • Viber
        • Whatsapp
        • Line
        • Zalo
        • File Transfer
    • Promotion Center
    • Media Template
      • Control Toolbar
      • Settings
        • Template Settings
          • Basic
          • Advanced
        • Blocks & Settings
          • Columns
          • Text
          • Image
          • Button
          • Optin Fields
            • Email
            • Phone
            • Dropdown select
            • Datetime
            • Radio button/ Checkbox
            • Privacy Notice
          • Yes/No
          • Count down
          • Video
          • Coupon Wheel
          • Spacer
          • Divider
          • Icon
          • HTML
          • Slide show
          • Group
          • Rating
          • Table
          • Shake and Win
          • Lucky gift box
          • OTP Verification
      • Layers
      • Live Preview
    • Email Template
      • Control Toolbar
      • Settings
        • Email Template Settings
          • Basic
          • Advanced
        • Blocks & Settings
          • Columns
          • Text
          • Image
          • Button
          • Count down
          • Spacer
          • Divider
          • Icon
          • HTML
          • Menu
          • Table
          • Unsubscribe
          • Group
      • Layers
      • Live Preview
    • Link Management
  • Insights
    • Quick start guide
    • Data Source
      • Create a data source
    • Reports
      • Create reports
        • About reports
        • Build, stylize, and add data to reports
          • Set report date ranges
          • Add and configure components
          • Chart references
            • Area chart reference
            • Bar chart reference
            • Bullet chart reference
            • Geo chart reference
            • Line chart reference
            • Pie chart reference
            • Pivot table reference
            • Scatter and bubble chart reference
            • Scorecard reference
            • Table reference
            • Time series reference
            • Tree map reference
          • Add reference lines to charts
          • Add and edit data
          • Add pages and report navigation
          • Report layout options
          • Work with color
          • Add text, images, lines, and shapes
          • Arrange and distribute components
          • Use the Insights Report Editor
        • Copy a report
        • Delete a report
        • Tutorial: Create a new report
      • Filter your data
        • About filters
        • Create, edit, and manage filters
        • Configure filter conditions
        • Filter examples
      • Make reports interactive
        • Let your viewers control the date range
        • About controls
        • Use controls across data sources
        • Add chart interaction filters
        • Let viewers drill down into your data
        • Link to a page
        • Export data from a chart
        • Embed external content in reports
        • Let viewers select the fields in charts
      • Blend multiple data sources in a chart
        • About data blending
        • Blend data in charts
        • Filter blended data
        • Change the date range for blended data
        • Use blending to reaggregate data
      • Glossary
        • Aggregation
        • Blended data
        • Chart
        • Component
        • Component, report-level
        • Connector
        • Data set
        • Data source
        • Dimension
        • Edit mode
        • Field
        • Join key
        • Metric
        • Owner
        • Page
        • Properties panel
        • Report
        • View mode
        • Viewer (user type)
  • DATAFLOWS
    • Dataflows
      • Creating a Dataflows
        • Action node
          • Add data
          • Delay
          • Filter
          • Script
          • SQL
          • Branch
          • Add column
          • Aggregate
          • Select column
          • Join
          • Bin
          • Merge Columns
          • Split Columns
          • Group
          • Union Rows
          • Save data
        • Destination channel
          • Send mail
          • Export to Google Sheet
          • Google Audience
          • Facebook Audience
          • Big Query
          • Postgre
          • Export to CDP 356 Events
          • Export to CDP 365 Business Object
          • Export to CDP 365 Segment
      • Work with Dataflow
      • Status of Dataflow
    • Data Destinations
      • Create a Data Destination
      • View/Edit a Data Destination
      • Data Destinations Connectors
        • Amazon S3
        • CDP Coupon
        • Google Audiences
        • CDP Business Object
        • CDP Segment
        • CDP Event
        • Audience SaleForce Maketing Cloud
        • Google BigQuery
        • Facebook Audiences
        • Google Ads Audiences
        • Postgres
        • Send Mail
        • Google Sheet
    • Data Source
      • Create a Data Source
      • View/Edit a Data Source
      • Data Source Connectors
        • Google Sheets
        • Oracle
        • KiotViet
        • Elastic Search
        • Haravan
        • Tiki
        • Sapo
        • Lazada
        • Shopee
        • Fanpage Messages
        • Google Analytics
        • CDP ANTSOMI
        • Trello
        • Google Ads
        • Facebook Ads
        • Youtube
        • PostgreSQL
        • MySQL
        • File Upload (Big Table)
        • Business Object
        • JSON API
        • SQL Workspace
        • CDP 365 Segment's Members
        • Analytic Model Antsomi
        • SQL Server
  • PORTAL SETTINGS
    • Overview
    • Data Protect
    • General Setting
      • Roles
    • Accounts
    • IP Restriction
    • Menus
    • Account Sharing
  • Annotation
    • Conditions
    • Time range
    • Data Format
    • Function List
  • TICKET MANAGEMENT
    • Tickets
  • Use cases
    • Personas
      • Visitors/Customers
        • How to add new and update Customers to CDP
        • How to create a Customer Custom Attribute
        • How to create a Customer Computed-Last Attribute
      • Segments
        • How to export .xml file?
        • How to create a Dynamic Segment
        • How to create a Static Segment (Matching file)
        • How to create a new segment?
        • Create a segment for Cart Abandonment
        • Set up a "Segment" containing emails to be excluded before sending mail
      • How to create "Attribute" for "Customer"/"Visitors"?
    • Data Hub
      • Event Sources
        • Set up Event Tracking code to track events into CDP
        • Set up Event Tracking code to track events into CDP
        • How to check data after you track an event on the website and app?
      • Business Objects
        • How to create "Data Source" connected with the "Data Object" of CDP 365
        • How to create a Collection
        • How to create "Custom Attributes" with Input via UI feature
    • Marketing Hub
      • How do I set up an advertising SMS campaign using the SMS FPT destination?
      • Strengthening User Identity Verification with OTP Authentication
      • How to use Line Message Templates?
      • How to set up a Webhook Journey
      • How to set up a campaign using SMS channel
      • How to setup a campaign using App Notification channel?
      • How to configure a smart inbox campaign? (In Progress...)
      • How to calculate conversion goals for a journey?
      • How to recommend products using the Parent-Child Algorithm
      • How to create Branded domain in Link Management?
      • How to send messages using OneWay SMS destination?
      • How to explore Journeys?
      • How to test a Journey using Email channel?
      • How to send marketing email using Mailgun Destination?
      • How to send marketing SMS using One Way SMS Destination?
      • How to create Web Personalization using Media JSON in CDP 365?
      • How to create an Email Customer Journey?
      • How to create a Web personalization journey?
      • How to create a "Trello Card" using CDP 365
      • How to display template on website using CDP 365
      • Initialize customer after submitting form
      • How to create Customer Journey?
      • How to set up some Inline templates
      • How to monitor campaign performance?
      • How to create "Promotion"/"Coupon" by uploading files?
      • How to create Coupon from Magento or ERP system to CDP 365?
      • How to send "SMS Yondu" using CDP 365
      • How to send mail from email upload?
      • How to send "Zalo Notification Service" using CDP 365
      • How to send message using "FB Messenger" in CDP
      • How to Send SMS using "Klasik SMS" in CDP 365
      • How to push notification "Firebase Cloud Messaging" using CDP 365
      • How to Send email using "Amazon SES" in CDP 365
      • How to define zone in website for improve web personalize performance
      • How to Send "Viber Yondu" using CDP 365
      • How to send "Infobip Viber" using CDP 365
      • How to send "eSMS Viber" using CDP 365
      • How to create a new "Display Zone"
      • How to Send SMS using "Telerivet SMS" in CDP 365
      • How to push notification using "Onesignal (App Push)" in CDP 365
      • How to push notification using Antsomi Web Push in CDP 365?
      • How to Send email using "SendGrid" in CDP 365
      • How to send email using "Mailjet" in CDP 365?
      • How to send WhatsApp message in CDP 365?
      • How to send Telegram message in CDP 365?
      • How to track click metric of OneSignal App Push
      • How to send Ticket from CDP 365 to Antbuddy?
    • Insights
      • How to create "Report" with “Journey performance” data source?
      • How to create a new "Data sources"?
    • Dataflows
      • How can I export data from CDP 365 to Google Sheets?
      • Collect data from TikTok Form to CDP 365
      • How to create a Segment Data Source
      • How to create a report from multiple data sources?
      • How to send messages using "Facebook Messenger" in CDP 365
      • How to create a new Google Analytics data source?
      • How to create Facebook Ads data source?
      • How to create Google Ads data source?
      • How to create a "Destination Channel" in "Dataflows"?
      • Set up Dataflows to push data to a Business Object in CDP 365
      • Set up Dataflows to push data to Google and Facebook Audiences
      • How to upload segment data into Google Ad Manager (GAM) 360 using Dataflow?
    • Portal Settings
      • How to set up two-step authentication?
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On this page
  • Start with a report
  • Instructions
  • Add charts and controls to the report
  • View your report
  • Instructions
  • Share the report
  • Instructions
  • Share the data source
  • Instructions
  • Key concepts

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  1. Insights

Quick start guide

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Last updated 7 months ago

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This article explains six key steps that will help you get started quickly using Insights.

Throughout this User Guide, Glossary provides more information on selected terms. Hover over the link to display a summary, or click the link to jump to the full definition. There is table at the end of this article summarizing the terms used here.

Insights are flexible tools: there are often multiple ways to achieve the same results. The workflow described here is just a basic example.

Start with a report

let you visualize your data, gain insights, and share those insights with others.

Instructions

When you sign in Insights, you'll see the default page is Report with the My Reports tab selected. All the reports to which you are owner appear in the screen. The plus buttons let you create a new blank report, or start with a pre-built report template.

Create a report

  1. In the top left, click .

Select a default data source for your report by how to select to a source data in the new mailbox and the select Continue.

In a moment, you'll see the report editor, with a blank canvas.

  1. On the toolbar, select a component (chart, control, or others)

  2. Move and resize the chart, as desired.

  3. Add or change the dimensions and metrics by clicking the fields in the properties panel, or dragging and dropping them from the Available Fields panel (to the right of the properties panel).

See your report the way it looks to other viewers.

Instructions

View mode lets you see all the data and use any interactive controls you've placed on the report to change that data. You can not change the structure of the report in view mode.

Switch between view and edit modes

Share reports with other viewers. Collaborate with other editors.

Instructions

Editors need to sign into Insights to edit the report but viewers do not need to be signed in.

Share a report

  1. Select Invite people from the drop-down list.

  2. Specify the people and/or groups with whom you want to share your data source.

Sharing a report doesn't share its data source.

Let other people create their own reports based on your data source.

Instructions

There is no need to share a data source if you only want other people to view or edit your reports.

To share a data source, you must access it directly from the DATA SOURCES home page (not via the report). You must be signed into Insights to view or edit a data source.

Share a data source

  1. Hover your mouse over Data, choose Sources.

  2. Find the data source you want to share and click on it to go to the details page.

  3. Go to Settings tab, then access Data Freshness and Share.

  1. Specify the people and/or groups with whom you want to share your data source

Use caution when sharing a data source with edit access. While sharing does not grant access to the underlying data, modifying a data source could cause it to be incompatible with existing charts that use that data source. Sharing a data source with view access lets people create reports without being able to change its structure.

Key concepts

Here is a recap of the terms and concepts used in this article and throughout this Help Center.

Concept
What it does

Report

An Insights file that contains a collection of components whose purpose is to present to viewers information and insights derived from your data.

Component

A widget you add to a report to display your data, such as charts, tables, and interactive date range controls and filter controls. Data components get their information from a data source.

You can also annotate your report with text, shape, image, and embedded content components.

Connector / Data source

Connecting to your data involves two components that work together:

  • Connectors connect Insights to your underlying data. Connecting to your data creates a data source in Insights.

  • Data sources represent a particular instance of a connector: for example, a connection to a specific MySQL table, or Google Sheet. Data sources let you configure the fields and options provided by the connector used to create that connection instance. In addition, the data source gives you a secure way to share information and insights with report viewers who may not be able to directly access the underlying data.

Field

A column of data.

There are 2 basic kinds of fields in Insights:

  • Dimensions are things you want to measure, or that serve as ways to categorize your data.

  • Metrics are numbers that measure the things contained in dimensions.

View mode / Edit mode

  • Edit mode allows you to edit the structure of a report and change, add, or remove data sources.

    • People who can edit a report or data source are referred to as editors.

  • View mode allows you to see all the data you are authorized to see, and to use interactive viewer controls. View mode does not allow you to modify the report structure.

    • People who can only view a report or data source are referred to as viewers.

Sharing and file access

When you share reports and data sources, you determine how other people can access the file:

  • Can edit access lets people modify the file (making them editors).

  • Can view access lets people view the file, but they can't modify it (making them viewers).

The advanced sharing options let you control other aspects of file access, such as the ability to download the data or print the report.

The link sharing options let you share your files more broadly around the internet.

Notes: The report is created from the selected data source. To , please read it.

Add charts and controls to the report

Use the menus and toolbar to add to the report canvas. Use the properties panel on the right to configure the data and style options for the selected items.

View your report

In the upper right, clicks . You are now in view mode.

To return to edit mode, click .

Share the report

In the upper right, click

Share the data source

Learn more .

Learn more about .

Learn more about .

create a data source
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about report
connecting to your data
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Reports