How to push notification "Firebase Cloud Messaging" using CDP 365

I. Create a Firebase project

1. Create a project

- Log in Firebase and create a new project

Add new project

- Enter the name of project and click "Continue"

Enter Name of project

- Accept the privacy and create project

Create project

2. Build "Cloud Messaging"

- Click dropdown "Build" and select "Cloud Messaging"

Cloud Messaging

- Add firebase to your web app

Add firebase to web app

- Click "Register app"

Register app

- Copy "firebaseConfig" and Click "Continue to console"

Continue to Console

- Firebase config:

- Click settings icon and select "Project settings"

Project settings

- Click "Cloud Messaging"

Cloud Messaging settings

- Enable Cloud Messaging API

Manage API
Click Enable

- After that, we have the data of Server Key

Server Key

3. Add script to source code of website

- Copy and paste these scripts into the bottom of your <body> tag

- Add file in source firebase-messaging-sw.js (located in public/global folder)

- *firebaseConfig* is the data of firebase config in section 2

II. Create destination "Firebase Cloud Messaging"

1. Hover your mouse over Settings and go to the Channel Integration menu

2. Click + button and select Web Push

3. Select Destination catalog: Firebase Cloud Messaging

- Get To Client Tokens

  • Visit the website, press F12 and go to Console to get To Client Tokens

To Client Tokens

  • Copy To Client Tokens and paste to destination setting

  • Click Save to save destination

Note: After client finish creating Firebase Cloud Messaging, Antsomi team will collect the data and update To Client Tokens attribute in CDP system.

III. Push "Firebase Cloud Messaging" notification via Journey

1. Hover your mouse over Marketing and go to All Channels menu

  • We have 2 channels that supporting to send Firebase Cloud Messaging. These are Web Push and Orchestration

2. Click + button to Create Journey, add Destination node and select Firebase Cloud Messaging destination

  • Fill in the required information

  • Click Save to finish

3. Click Activate to activate the journey

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