SMS
This article provides you the meaning of Configure fields for each SMS destination.
Last updated
This article provides you the meaning of Configure fields for each SMS destination.
Last updated
Basically, to send SMS to your audience, you have to create a Destination and then create a Customer Journey (See example). Each destination has its unique required set of fields that needed to filled correctly in order to be authenticated.
FPT's SMS Brandname service allows businesses to send personalized messages to their customers using the company’s registered brand name as the sender, instead of a generic phone number. This enhances brand recognition and credibility, helping businesses build trust and maintain a professional image in customer communications.
There are two types of SMS services: Customer Service SMS and Advertising SMS
Customer Service SMS focuses on delivering essential, personalized updates, notifications, and support to customers.
Advertising SMS is designed for marketing and promotional purposes, helping to engage current customers and attract new users.
To use this destination, please provide the following information:
| Field | Description |
|---|---|
Client ID | The unique identifier provided by the FPT vendor |
Client secret key | The secret key associated with your Client ID, provided by the vendor |
Brand name | The name of your brand registered with the vendor |
Receiver phone number | The field containing the customer’s phone number |
| Field | Description |
|---|---|
Username | Account Name Registered Service Provider |
Password | The password of the account registered with the service provider |
Prefix id | Service number is the number that INCOM owns: 6x89, 996, 997, 998, 19001255, .. is the Brandname of the registered customer if sending customer service |
Command code | Service code |
Country Code (Ex: 84) | Area code for the country |
Phone number | Phone number of the SMS recipient |
| Field | Description |
|---|---|
Source | ID of the customer who has registered for the service |
Destination | The recipient's phone number. |
API Key | A piece of code that needs to be passed to verify the right to use the API |
Sub Account ID |
| Field | Description |
|---|---|
Username | Account Name registered for the service |
Password | Password of the account registered for the service |
Brand name | Trademark name registered with service provider |
Phone number | Phone number of the SMS recipient |
| Field | Description |
|---|---|
Token | A piece of code that needs to be passed to verify the right to use the API |
Phone Number | Phone number of the SMS recipient |
Brand Name | Brand name registered with service provider |
Type | Type of message to send (1: Customer care, 6: SMSOrder) |
| Field | Description |
|---|---|
API Key | |
Secret Key | It is provided by eSMS provider, you can also find it with API Key. |
Brand Name | Brand name registered with service provider |
Phone number |
For this destination, you are able to send Broadcast message - a type of message that are sent to a large number of audience.
To do so, locate Delivery Interval Setting and check on the option "Enable Broadcast" and determine the quantity of audience who will receive the message in one time.
| Field | Description |
|---|---|
Username | Account Name registered for the service |
Password | Password of the account registered for the service |
Brand name | Brand name registered with service provider |
Phone number | Phone number of the SMS recipient |
| Field | Description |
|---|---|
Username | Account Name registered with service provider |
Password | Password of the account registered for the service |
Brand name | Brand name registered with service provider |
Phone number | Phone number of the SMS recipient |
| Field | Description |
|---|---|
API Key | API key that SMS Infobip provided you |
Base URL | Facility that helps the platform identify the originator of each API request |
Brand Name | Brand name registered with infobip |
Phone number | Phone number of the SMS recipient |
| Field | Description |
|---|---|
Username | The name that you use when accessing the system |
Password | A secret word or phrase that must be used to gain admission to the system |
Brand name | Registered brand name |
Share Key | Used to create a piece of code to ensure that the request of the partner needs to be sent |
Phone number | Phone number of the SMS recipient |
Country Code | Area code for the country |
| Field | Description |
|---|---|
API Key | API key that you generated on Telerivet SMS. How to get the API Key |
Project ID | Project ID corresponding to your API key. How to get the Project ID |
Phone Number |
|
| Field | Description |
|---|---|
API Key | API key that Klasik SMS provided you |
Country Code (Ex: 84) | Area code for the country |
Phone Number |
|
| Field | Description |
|---|---|
Brandname | Trademark name registered with service provider |
Username | Account Name registered for the service |
Password | Password of the account registered for the service |
Phone number | Phone number of the SMS recipient |
A piece of code that needs to be passed to verify the right to use the API. To take this key, go to your eSMS account and choose "Quản lí API"
The receiver's phone number. (For best usage, you should choose personalization so that SMS could be sent to your customer via Customer Journeys )
You can click theicon to add Personalization
You can clickto add Personalization
