Line
I - Overview
Line App destination allows you to connect CDP 365 with Line Official Account and determine the desired message template to be used in Customer Journey.
II - Detailed Instruction
To create a new destination, do as follow:
Follow 2 steps to set the information for the destination
STEP 1 - General Information
Fields that having the red asterisk * are consider required fields, you must fill the information to be able to move to the next step.
Group | Fields | Description |
---|---|---|
General Information | Destination Name * | The name of the destination. You could choose any language you want |
Description | Enter whatever you want to describe the destination | |
Configure fields | Receiver * | Enter a specific Receiver's Line ID or attribute which determine Receiver's Line ID based on your need |
Token * | Your token key in Line App | |
General Settings | Frequency Capping Delivered rate | See the description of each option here |
STEP 2 - Choose A Template
CDP 365 provides many built-in message templates to help you diversify the content sent to your audience, so in this step, choose any templates you want to be used in Customer Journeys.
Click to finish the process
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