How to Send "Viber Yondu" using CDP 365
Last updated
Last updated
"Send Viber Non Rich Media Content": The content of the message does not contain the url
"Send Viber Rich Media Content": The content of the message contains the url
User name
Client’s User name on Mobile 360 Platform. (Supplied by Yondu)
Password
Client’s password on Mobile 360 Platform. (Supplied by Yondu)
Receiver phone number
Phone number of the message recipient. Example for Mobile Number format: +639272400575,639272400575,09272400575 or 9272400575
Shortcode Mask
Client’s provisioned source at Mobile360 Platform. (Approved by Yondu).
Click "Add Personalization"
"Personalization type": Select "Visitor"/"Customer Attribute"
"Personalization Attribute": List of attributes of Visitor/customer that you selected at "Personalization type" -> Select the attribute containing the customer's phone number that you want to send message
Click "Insert" button to finish adding personalization
Log into CDP system, access "MARKETING HUB" app and go to "Customer Journeys" menu
We have 2 channels that supporting to send "Viber Yondu"
"Viber"
"Journey Orchestration"
Click "+" button to Create Journey, add "Destination" node and select "Viber Yondu" destination
Fill out necessary information
Contents
It must contain the actual message content in which the user wishes to send (limit 1000 char)
Rich Media Label
Rich Media URL
Image URL of Rich Media transaction. This field is only in destination has the method rich media
Rich Media Link
Redirection link for Rich Media Button. This field is only in destination has the method rich media
Click "Save change" button to finish setting journey
After finishing the setting of the Journey, we can activate and send this "Viber Yondu" to customer.
Label for Rich Media Button. This field is only in destination has the method rich media
