CDP 365 User Guide
  • Release Notes
    • 2023
      • January 2023 Release Note
    • 2022
      • January 2022 Release Note
      • February 2022 Release Note
      • March 2022 Release Note
      • April 2022 Release Note
      • May 2022 Release Note
      • June 2022 Release Note
      • July 2022 Release Note
      • Aug 2022 Release Note
      • Sept 2022 Release Note
      • Oct 2022 Release Note
      • Nov 2022 Release Note
      • Dec 2022 Release Note
  • Media Template
    • Set up the algorithm for your template
  • Quick start guide
    • Set up Event Tracking code to track events into CDP
    • How to send mail from email upload?
    • How to create a "Trello Card" using CDP 365
    • How to create "Custom Attributes" with Input via UI feature
    • How to display template on website using CDP 365
    • How to display the Inline template on the website using CDP 365
    • Initialize customer after submitting form
    • How to create a "Destination Channel" in "Dataflows"?
    • Set up "Dataflows" to push data to CDP
    • Set up Dataflow using Google sheet Data Source to update Customer data on CDP
    • How to create "Attribute" for "Customer"/"Visitors"?
    • How to create a new segment?
    • How to create "Customer Journey"?
    • How to check campaign reports?
    • How to create "Report" with “Journey performance” data source?
    • How to create a new "Data sources"?
    • How to create "Data Source" connected with the" Business object" of CDP
    • How to create a Segment Data Source
    • How to create a Google Sheet Data Source
    • How to create "Promotion"/"Coupon"?
    • How to send "Zalo Notification Service" using CDP 365
    • Set up a "Segment" containing emails to be excluded before sending mail
    • How to send "SMS Yondu" using CDP 365
    • How to Send "Viber Yondu" using CDP 365
    • How to Send email using "SendGrid" in CDP 365
    • How to push notification using "Onesignal (App Push)" in CDP 365
    • The performance metrics of the journey
    • How to create a new "Ad Zone"
    • How to Send email using "Amazon SES" in CDP 365
    • How to define zone in website for improve web personalize performance
    • How to push notification "Firebase Cloud Messaging" using CDP 365
    • How to Send SMS using "Telerivet SMS" in CDP 365
    • How to Send SMS using "Klasik SMS" in CDP 365
    • Using "Segment" Data source in Dataflows
    • Set up "Dataflows" to push data to "Google" and "Facebook" Audiences
    • How to send message using "Messenger" in CDP
    • How to push notification "Firebase Cloud Messaging" for Shopify
Powered by GitBook
On this page
  • 1. Access "MARKETING HUB" app and go to "Destinations" menu
  • 2. Click "+" button and select "Viber"
  • 3. Select "Destination catalog": "Viber Yondu"
  • 4. Select "Method"
  • 4. Fill out "Destination name" and required Info
  • 5. Save to finish creating the "Viber Yondu" destination
  • 6. Sending "Viber Yondu" via Customer Journey
  1. Quick start guide

How to Send "Viber Yondu" using CDP 365

PreviousHow to send "SMS Yondu" using CDP 365NextHow to Send email using "SendGrid" in CDP 365

Last updated 2 years ago

1. Access "MARKETING HUB" app and go to "Destinations" menu

2. Click "+" button and select "Viber"

3. Select "Destination catalog": "Viber Yondu"

4. Select "Method"

"Send Viber Non Rich Media Content": The content of the message does not contain the url

"Send Viber Rich Media Content": The content of the message contains the url

4. Fill out "Destination name" and required Info

Field
Description

User name

Client’s User name on Mobile 360 Platform. (Supplied by Yondu)

Password

Client’s password on Mobile 360 Platform. (Supplied by Yondu)

Receiver phone number

Phone number of the message recipient. Example for Mobile Number format: +639272400575,639272400575,09272400575 or 9272400575

Shortcode Mask

Client’s provisioned source at Mobile360 Platform. (Approved by Yondu).

Note: You can select the customer's phone number by:

Click "Add Personalization"

"Personalization type": Select "Visitor"/"Customer Attribute"

"Personalization Attribute": List of attributes of Visitor/customer that you selected at "Personalization type" -> Select the attribute containing the customer's phone number that you want to send message

Click "Insert" button to finish adding personalization

5. Save to finish creating the "Viber Yondu" destination

6. Sending "Viber Yondu" via Customer Journey

Log into CDP system, access "MARKETING HUB" app and go to "Customer Journeys" menu

We have 2 channels that supporting to send "Viber Yondu"

  • "Viber"

  • "Journey Orchestration"

Click "+" button to Create Journey, add "Destination" node and select "Viber Yondu" destination

Fill out necessary information

Field
Description

Contents

It must contain the actual message content in which the user wishes to send (limit 1000 char)

Rich Media Label

Rich Media URL

Image URL of Rich Media transaction. This field is only in destination has the method rich media

Rich Media Link

Redirection link for Rich Media Button. This field is only in destination has the method rich media

Click "Save change" button to finish setting journey

After finishing the setting of the Journey, we can activate and send this "Viber Yondu" to customer.

Label for Rich Media Button. This field is only in destination has the method rich media