> For the complete documentation index, see [llms.txt](https://docs.antsomi.com/cdp-365-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antsomi.com/cdp-365-user-guide/quick-start-guide/how-to-send-viber-yondu-using-cdp-365.md).

# How to Send "Viber Yondu" using CDP 365

### 1. Access "MARKETING HUB" app and go to "Destinations" menu

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2FiQgKWXUuBHPKNXVLTJL8%2Fimage.png?alt=media\&token=abbd150b-beb9-4e40-a72f-ac0fcadd91b8)

### 2. Click "+" button and select "Viber"

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2FObf7cCF8xIHGZVDCibXb%2Fimage.png?alt=media\&token=309208b9-d89e-4e87-9a3e-3b3b2ebfbe9f)

### 3. Select "Destination catalog": "Viber Yondu" 

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2FITeiNWHonj0gr0vQwUq5%2Fimage.png?alt=media\&token=e6a0df99-e9df-4458-9d37-d2de69a0c2a8)

### 4. Select "Method"

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2FBrFNg2QC34SvlXyBugx0%2Fimage.png?alt=media\&token=3fd23346-73fe-492a-8594-6b210a166aa6)

**"Send Viber Non Rich Media Content":** The content of the message does not contain the url

**"Send Viber Rich Media Content":** The content of the message contains the url

### 4. Fill out "Destination name" and required Info

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2Fp1fKQsw3C7tZcxQ1Pq5I%2Fimage.png?alt=media\&token=e328266f-bf9f-4efb-959d-d9e8a053acaa)

<table><thead><tr><th width="150">Field</th><th>Description</th></tr></thead><tbody><tr><td>User name</td><td>Client’s User name on Mobile 360 Platform. (Supplied by Yondu)</td></tr><tr><td>Password</td><td>Client’s password on Mobile 360 Platform. (Supplied by Yondu)</td></tr><tr><td>Receiver phone number</td><td>Phone number of the message recipient. Example for Mobile Number format: +639272400575,639272400575,09272400575 or 9272400575</td></tr><tr><td>Shortcode Mask</td><td>Client’s provisioned source at Mobile360 Platform. (Approved by Yondu).</td></tr></tbody></table>

#### Note: You can select the customer's phone number by:

Click "Add Personalization"

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2FtcTIEcAdDDwoeJvlbB8N%2Fimage.png?alt=media\&token=e88ed4d2-5749-4c19-a20d-d327983a60b8)

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2FgwzKUjHXWSSOEJvEYMVb%2Fimage.png?alt=media\&token=65b18619-62e8-4bfd-92ad-20a8d29075ff)

"Personalization type": Select "Visitor"/"Customer Attribute"

"Personalization Attribute": List of attributes of Visitor/customer that you selected at "Personalization type" -> Select the attribute containing the customer's phone number that you want to send message

Click "Insert" button to finish adding personalization

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2FNvYZ6JPIepbMuGqrcdMq%2Fimage.png?alt=media\&token=a855be97-6db4-49d8-b77f-a088edad7dca)

### 5. Save to finish creating the "Viber Yondu" destination&#x20;

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2FX8zS9oz4YLK31DALVUlL%2Fimage.png?alt=media\&token=3813823f-fcb3-4227-b190-ed9fde808dfb)

### 6. Sending "Viber Yondu" via Customer Journey

Log into CDP system,  access "MARKETING HUB" app and go to "Customer Journeys" menu

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2FhAvnSfh8kWE4rur4WK89%2Fimage.png?alt=media\&token=94b5acc5-132b-409f-82e4-f29bc54939a4)

We have 2 channels that supporting to send "Viber Yondu"

* "Viber"
* "Journey Orchestration"

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2FTBiCEBXkvYryMWqrnrXo%2Fimage.png?alt=media\&token=46571a37-dcdc-411f-af14-8068527d0791)

Click "+" button to Create Journey, add "Destination" node and select "Viber Yondu" destination

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2F0rnyjLZlzRj8gr6Eywrp%2Fimage.png?alt=media\&token=30b0b904-5b50-4d33-b8be-45a0147c63f3)

Fill out necessary information

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2FxYHpmPVEvhBDC7kXcZkn%2Fimage.png?alt=media\&token=5c790d3d-006b-480b-b62a-4dca009684a4)

<table><thead><tr><th width="154.7379404721177">Field</th><th>Description</th></tr></thead><tbody><tr><td>Contents</td><td>It must contain the actual message content in which the user wishes to send (limit 1000 char)</td></tr><tr><td>Rich Media Label</td><td>Label for Rich Media Button. This field is only in destination has the method rich media <img src="https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2F3Ct4y7IUGtC3xmkz4T02%2FScreenshot_1.png?alt=media&amp;token=73dabd40-9015-4715-b236-0f5f7f9f65de" alt="" data-size="original"></td></tr><tr><td>Rich Media URL</td><td>Image URL of Rich Media transaction. This field is only in destination has the method rich media </td></tr><tr><td>Rich Media Link</td><td>Redirection link for Rich Media Button. This field is only in destination has the method rich media</td></tr></tbody></table>

Click "Save change" button to finish setting journey

![](https://3576497809-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmECwNqMNUmu6OXHSYgDv%2Fuploads%2FVKmPRe3qqlkz9l72z9Bz%2Fimage.png?alt=media\&token=f4c29f33-6692-4790-a862-ebe838ed6e21)

After finishing the setting of the Journey, we can activate and send this "Viber Yondu" to customer.