How to push notification "Firebase Cloud Messaging" using CDP 365

I. Create a Firebase project

1. Create a project

- Log in Firebase and create a new project

Add new project

- Enter the name of project and click "Continue"

Enter Name of project

- Accept the privacy and create project

Create project

2. Build "Cloud Messaging"

- Click dropdown "Build" and select "Cloud Messaging"

Cloud Messaging

- Add firebase to your web app

Add firebase to web app

- Click "Register app"

Register app

- Copy "firebaseConfig" and Click "Continue to console"

Continue to Console

- Firebase config:

apiKey: "AIzaSyBUJrgxGjFUWld-q_zr_cVzrN9IaB4KfmE",
  authDomain: "fir-clound-messaging-ab666.firebaseapp.com",
  projectId: "fir-clound-messaging-ab666",
  storageBucket: "fir-clound-messaging-ab666.appspot.com",
  messagingSenderId: "974234323980",
  appId: "1:974234323980:web:03d23bee74ed48eb5c7229",
  measurementId: "G-EE955NEBKJ"

- Click settings icon and select "Project settings"

Project settings

- Click "Cloud Messaging"

Cloud Messaging settings

- Enable Cloud Messaging API

Manage API
Click Enable

- After that, we have the data of Server Key

Server Key

3. Add script to source code of website

- Copy and paste these scripts into the bottom of your <body> tag

<!-- The core Firebase JS SDK is always required and must be listed first -->
    <script src="https://www.gstatic.com/firebasejs/7.16.1/firebase-app.js"></script>
    <!-- TODO: Add SDKs for Firebase products that you want to use https://firebase.google.com/docs/web/setup#available-libraries -->
    <script src="https://www.gstatic.com/firebasejs/7.16.1/firebase-analytics.js"></script>
    <script src="https://www.gstatic.com/firebasejs/7.16.1/firebase-messaging.js"></script>
    <script>
      // Your web app's Firebase configuration
      // For Firebase JS SDK v7.20.0 and later, measurementId is optional
      var firebaseConfig = {
        *firebaseConfig*
      };
      // Initialize Firebase
      firebase.initializeApp(firebaseConfig);
      firebase.analytics();
      const messaging = firebase.messaging()
      navigator.serviceWorker.register('firebase-messaging-sw.js')
      .then((register) => {
        messaging.requestPermission().then(() => {
          messaging.getToken()
          .then((fcmToken) => {
            console.log(fcmToken)
            messaging.onMessage((payload) => {
              console.log("onMessage event fired",payload)
            })
          });
        });
      })
    </script>

- Add file in source firebase-messaging-sw.js (located in public/global folder)

importScripts('https://www.gstatic.com/firebasejs/7.16.1/firebase-app.js');
importScripts('https://www.gstatic.com/firebasejs/7.16.1/firebase-messaging.js');

  var firebaseConfig = {
      *firebaseConfig*
  };// Initialize Firebase
  firebase.initializeApp(firebaseConfig);
  const messaging = firebase.messaging();
  messaging.onBackgroundMessage((payload) => {
    console.log('[firebase-messaging-sw.js] Received background message ', payload);
    const notificationTitle = payload.notification.title;
    const notificationOptions = {
      body: payload.notification.body,
    };
    return self.registration.showNotification(notificationTitle, notificationOptions);
  });
  self.addEventListener('notificationclick', event => {
     console.log(event)
  });

- *firebaseConfig* is the data of firebase config in section 2

II. Create destination "Firebase Cloud Messaging"

1. Access the "MARKETING HUB" app and go to the "Destinations" menu

Destination

2. Click "+" button and select "Web Push-Notification"

Web Push-Notification

3. Select "Destination catalog": "Firebase Cloud Messaging"

Firebase Cloud Messaging Destination #1

Firebase Cloud Messaging Destination #2

- Get "To Client Tokens"

  • Visit the website, press F12 and go to Console to get "To Client Tokens"

To Client Tokens
  • Copy "To Client Tokens" and paste to destination setting

  • Click "Save" to save destination

Note: After client finish creating "Firebase Cloud Messaging", Antsomi team will collect the data and update "To Client Tokens" attribute in CDP system.

III. Push "Firebase Cloud Messaging" notification via Journey

1. Access "MARKETING HUB" app and go to "Customer Journey" menu

Customer Journeys
  • We have 2 channels that supporting to send "Firebase Cloud Messaging". These are "Web Push-Notification" and "Journey Orchestration"

Web Push-Notification & Journey Orchestration

2. Click "+" button to Create Journey, add "Destination" node and select "Firebase Cloud Messaging" destination

Add destination "Firebase Cloud Messaging"
  • Fill in the required information

Campaign setting
Variant setting
  • Click "Save change" to Save the journey

3. Click Activate to activate the journey

Activate journey

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