How to push notification "Firebase Cloud Messaging" using CDP 365
I. Create a Firebase project
1. Create a project
- Log in Firebase and create a new project
- Enter the name of project and click "Continue"
- Accept the privacy and create project
2. Build "Cloud Messaging"
- Click dropdown "Build" and select "Cloud Messaging"
- Add firebase to your web app
- Click "Register app"
- Copy "firebaseConfig" and Click "Continue to console"
- Firebase config:
- Click settings icon and select "Project settings"
- Click "Cloud Messaging"
- Enable Cloud Messaging API
- After that, we have the data of Server Key
3. Add script to source code of website
- Copy and paste these scripts into the bottom of your <body> tag
- Add file in source firebase-messaging-sw.js (located in public/global folder)
- *firebaseConfig* is the data of firebase config in section 2
II. Create destination "Firebase Cloud Messaging"
1. Access the "MARKETING HUB" app and go to the "Destinations" menu
2. Click "+" button and select "Web Push-Notification"
3. Select "Destination catalog": "Firebase Cloud Messaging"
Server Token: we can copy server token as instruction in previous section
- Get "To Client Tokens"
Visit the website, press F12 and go to Console to get "To Client Tokens"
Copy "To Client Tokens" and paste to destination setting
Click "Save" to save destination
Note: After client finish creating "Firebase Cloud Messaging", Antsomi team will collect the data and update "To Client Tokens" attribute in CDP system.
III. Push "Firebase Cloud Messaging" notification via Journey
1. Access "MARKETING HUB" app and go to "Customer Journey" menu
We have 2 channels that supporting to send "Firebase Cloud Messaging". These are "Web Push-Notification" and "Journey Orchestration"
2. Click "+" button to Create Journey, add "Destination" node and select "Firebase Cloud Messaging" destination
Fill in the required information
Click "Save change" to Save the journey
3. Click Activate to activate the journey
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